Receptionist

Love Customer Service but Hate Working Weekends? Been Wanting an Office Job but Don’t Know Where to Start? This could be the role for you!

What's in It for You
This isn’t your typical reception role! As part of a lively, dynamic team, you’ll collaborate across departments, work on exciting projects and connect with innovative people. Every day brings something new,\ and you’ll have plenty of opportunities to learn and grow in a fast-paced environment. You’ll also have the chance to get involved in office events (we have a lot of them, check us out on Instagram!) and contribute to creating a great atmosphere for everyone!

Your Role with Us
As the face of our business, you’ll be the first person our employees and visitors interact with, whether they're attending a meeting or interview. As part of the workplace experience team, you will support the team’s leaders by ensuring everything runs smoothly. From handling admin tasks to managing maintenance requests and coordinating contractors, you'll be juggling various responsibilities, all while building strong relationships with stakeholders at every level. Your adaptability and confidence will help keep the office running like clockwork! You’ll also manage deliveries, assist with new employee starter packs and handle building passes.

If this sounds like something you’d love, we’d be excited to hear from you! No previous reception experience is necessary, we will teach you what you need to know.

Just a Heads Up: This role is Monday to Friday, with working hours from 8am to 4pm.

Who are we?
At Easygo we proudly stand as the parent company to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's leading online casino and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of over 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

• Develop, implement, and maintain a corporate travel policy to ensure compliance, cost control and effective understanding
• Plan and coordinate domestic and international travel arrangements for employees and executives.
• Manage complex travel itineraries, including flights, accommodations, and ground transportation.
• Negotiate contracts and secure discounts with airlines, hotels, and car rental companies.
• Monitor travel budgets, track expenses, and identify cost-saving opportunities.
• Research, onboard and liaise with corporate travel support providers when necessary to build out our travel provisions within the company - including insurance providers, travel protection, etc
• Assist employees with visa applications, passports, and other travel documentation.
• Use travel management software to streamline booking processes and generate travel reports.
• Address and resolve travel-related issues, including cancellations, delays, and emergencies.
• Monitor global travel advisories and implement safety measures for business travellers.
• Facilitate 24/7 support for urgent travel changes, inquiries, or problems either directly or via corporate travel providers.
• Collaborate with finance teams to reconcile travel expenses and ensure accurate reporting.
• Analyze travel trends and present insights to optimize travel programs and expenditures.
• Train employees on travel booking tools, policies, and best practices.
• Organize and oversee group travel for conferences, meetings, and company events.
• Continuously assess and improve travel processes to enhance efficiency and employee satisfaction.
• Other tasks and responsibilities as required within the role and wider team and department

• Experience booking corporate travel
• Knowledge of travel procedures and considerations
• Strong communication and interpersonal skills
• Experience working in a fast-paced professional environment

• Organised and detail-oriented, with the ability to prioritise tasks and manage time effectively.
• Customer service-oriented, with a positive and proactive attitude.
• Collaborative and able to work well with others.
• Flexible and adaptable, with the ability to work in a dynamic and changing environment.
• Dependable, trustworthy, and able to maintain confidentiality.
• Proficient with Google Suite (Drive, Spreadsheets, Docs) as well as Slack and Jira

Some of the perks of working for us:

• Two full-time Baristas who will make you coffee, tea and fresh juices
• Daily catered breakfast
• Massage Wednesdays - we get professionals to do this!
• Team budgets for lunches and activities to celebrate achievements
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles
• State-of-the-art end-of-trip facilities
• EAP access for you and your family
• Learning & Development platform with over 9,000 courses
• Paid volunteer day
• Flexible working hours
• Help yourself drinks fridges and snack shelves

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.