Senior Manager, Technical Communications
At Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness.
We are seeking a dynamic and experienced Senior Manager, Technical Communications to lead the strategy and execution of high-impact documentation and user content that supports our genomics platforms. This leadership role is ideal for a candidate with a strong background in technical writing and team management, preferably within the life sciences or biotech sectors. Experience with next-generation sequencing (NGS) and scientific software documentation is strongly preferred. This is a San Diego based/on-site role reporting to the Associate Director of Product Management.
If you possess the following and want to make a meaningful impact, we invite you to explore this role.
Essential Functions and Responsibilities:
- Lead and manage a team of technical writers and content specialists to deliver high-quality documentation
- Develop and drive documentation strategy aligned with product development timelines and go-to-market plans
- Collaborate with product managers, R&D teams, software engineers, and commercial teams to gather technical information and understand customer needs
- Oversee creation of user manuals, quick reference guides, field service documentation, API documentation, release notes, online help systems and more
- Establish and maintain scalable documentation processes, standards, and templates to ensure consistency and quality
- Advocate for the customer by delivering clear, concise, and user-focused content that improves product usability
- Manage multiple cross-functional documentation projects and proactively resolve roadblocks and gaps
- Maintain version control and regulatory compliance for all externally facing content
Education and Experience:
- Bachelor’s degree in Life Sciences, English, Communications, or a related technical field required; advanced degree preferred
- 8+ years of experience in technical writing or technical communications, including at least 2 years in a management or lead role
- Strong knowledge of next-generation sequencing (NGS), genomics workflows, and molecular biology is highly desirable
- Proven track record managing complex documentation sets in regulated and scientific environments
- Expertise in tools such as MadCap Flare, Adobe FrameMaker, Markdown, and XML-based content management systems
- Experience working in agile software development environments and with cloud-based documentation platforms
- Excellent leadership, project management, and cross-functional collaboration skills
Physical Requirements:
- Comfortable in fast-paced settings - skilled at pivoting quickly across competing priorities and adapting to evolving company needs
- Flexible mindset - able to reprioritize tasks on short notice, adjust to process shifts, and embrace change
- Ability to move boxes weighing up to 20 pounds
Location:
- San Diego (on-site)
Travel:
- Domestic travel up to 10%
Job Type:
- Full-time, Exempt
Base Compensation Pay Range:
- $145,000 - $189,000
In addition to base compensation noted above, you will be eligible for stock options, discretionary annual bonus, no cost health insurance plans, 401k with company match, and flexible paid time off.
Please note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience.
We foster an environment such that all people are afforded the freedom to pursue their passions without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
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