
Senior AI Platform Engineer
š” About Us
At eLEND, weāre modernizing mortgage using a cloud-first, AI-driven approach to create faster, smarter, and more secure home financing experiences. Our environment is deeply integrated with Microsoftās AI ecosystem, including Azure OpenAI, Semantic Kernel, Microsoft Fabric, and Azure AI Foundry. As we scale our AI capabilities, weāre building a production-grade agentic AI platform that will power intelligent automation, decisioning, and customer experiences across the lending lifecycle.
⨠Why This Role Matters
As our first Senior AI Platform Engineer, youāll take ownership of our agentic AI platform and drive it from proof-of-concept to enterprise-grade production system. This role will define the architecture, standards, and engineering practices for AI workloads across the company. Your work will directly enable intelligent automation in underwriting, document processing, compliance, and customer interactions, while ensuring governance, safety, and regulatory compliance in a highly regulated lending environment.
š ļø Key Responsibilities
- Agentic Platform Architecture (Primary Focus)
- Assess and extend our existing Semantic Kernel (C#) and Microsoft 365 Agents SDK implementation and define target-state architecture
- Design and implement multi-agent orchestration pipelines, including planning, memory/state management, tool usage, routing, and inter-agent communication
- Establish engineering standards for agent lifecycle management, including registration, discovery, monitoring, and scaling
- Implement guardrails, safety controls, fallback logic, and human-in-the-loop escalation workflows
- Build intelligent agents supporting lending workflows such as document intake, underwriting decision support, compliance validation, and customer communication
- Azure AI & Model Integration
- Expand Azure AI Foundry integration for model deployment, prompt lifecycle management, and evaluation pipelines
- Integrate Azure OpenAI models (GPT-4o, GPT-4 Turbo, o-series, embeddings) into agent workflows with focus on performance, quality, and cost optimization
- Build and optimize Retrieval Augmented Generation (RAG) pipelines using Azure AI Search, vector databases, and hybrid retrieval strategies
- Design Graph-based RAG architectures to support regulatory knowledge graphs, compliance validation, and entity resolution
- Evaluate and implement models for document understanding, classification, summarization, and conversational interfaces
- Document Intelligence & Data Platform
- Develop production pipelines using Azure AI Document Intelligence to extract, classify, and validate lending documents
- Design orchestration workflows combining document intelligence and LLM reasoning for multi-document analysis
- Expand Microsoft Fabric integration to support unified data lakehouse architecture for AI workloads
- Build embedding pipelines, feature stores, and data preparation workflows to support intelligent agent decisioning
- Implement telemetry, monitoring, logging, and observability for AI performance, cost, and reliability
- Governance, Safety & Compliance
- Implement Microsoft Purview for data governance, lineage tracking, and sensitivity labeling
- Design and enforce content safety policies using Azure AI Content Safety
- Build AI guardrails including hallucination detection, grounding validation, prompt injection defense, and output filtering
- Establish model governance processes including versioning, evaluation, A/B testing, rollback, and audit trails
- Ensure AI platform compliance with lending and financial regulations including ECOA, FCRA, TILA, RESPA, and fair lending requirements
- Security, Engineering & Platform Leadership
- Define engineering patterns, architecture standards, and best practices for AI platform development
- Contribute to hiring strategy, platform roadmap, and long-term AI engineering maturity
- Collaborate cross-functionally with engineering, compliance, data, and business stakeholders
- Contribute hands-on engineering across platform components, infrastructure, and orchestration workflows
- šÆ What You Bring
- Required
- 7+ years of software engineering experience, including 2+ years building AI/ML or LLM-based systems
- Hands-on experience building production AI platforms, agent orchestration systems, or multi-agent workflows
- Experience with agent frameworks such as Semantic Kernel, Microsoft 365 Agents SDK, LangChain, LangGraph, AutoGen, or CrewAI
- Strong experience with Azure OpenAI, Azure AI Foundry, Azure AI Search, or equivalent cloud AI platforms
- Production experience designing and implementing RAG pipelines and vector-based retrieval systems
- Strong programming skills in C#/.NET and/or Python
- Experience implementing AI guardrails, safety controls, and responsible AI practices
- Strong architectural thinking and ability to move systems from POC to production
Preferred
- Experience in mortgage, lending, fintech, or regulated financial environments
- Experience building Graph RAG or knowledge graph-driven AI systems
- Familiarity with Microsoft Fabric, Purview, and enterprise data platforms
- Experience with prompt engineering platforms, evaluation frameworks, or model lifecycle management
- Experience implementing MLOps pipelines, model monitoring, and drift detection
- Experience with agent-assisted development tools such as GitHub Copilot, Codex, or Cursor
š Our Environment
- Microsoft-first AI ecosystem (Azure OpenAI, Semantic Kernel, Azure AI Foundry, Microsoft Fabric)
- Agentic AI platform currently in proof-of-concept phase moving toward production
- Cloud-native architecture supporting enterprise AI workloads
- Highly regulated lending environment requiring strong governance and compliance controls
- Collaborative, fast-moving engineering culture building next-generation AI systems
š° Compensation & Benefits
- $190k-$210K (commensurate with experience and platform ownership scope)
- Comprehensive health, dental, and vision benefits
- 401(k)
- Generous PTO and paid holidays
- Hybrid work environment with flexibility
- Opportunity to build and own foundational AI platform architecture
š Location
Hybrid preferred at our Parsippany campus (4 days in office / 1 remote)
š¤ Interview Process
We keep things respectful and streamlined:
- Phone Screen: 30 minutes with Talent to align on experience and role expectations
- Technical Interview: Deep dive into architecture, AI platform design, and engineering experience
- Engineering & Stakeholder Conversations: Collaborative discussions with technical and business partners
- Final Conversation: Alignment on platform vision, ownership, and next steps
Typical timeline: 2ā3 weeks end-to-end
š Equal Opportunity for All
We value diverse perspectives and are committed to building an inclusive environment. We make hiring decisions based on talent, experience, and potential.
š¬ Ready to Join Us?
If youāre excited to build and own a next-generation agentic AI platform and shape the future of intelligent lending systems, weād love to hear from you.
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