Training Specialist

JOB SUMMARY

At Elite Dental Partners we aspire to provide Elite dental experiences by inspired and supported teams for each and every person in the communities we serve, with maximum access to quality comprehensive dentistry where every patient receives the care and service that are best for them.

 
The Training Specialist is part of the Training and Development Team and reports to the Sr. Manager of Training and Development. If you thrive in a high-impact role and want to work to build a world-class dental service organization—read on.

SALARY RANGE: 65,000.00-75,000.00

BONUS ELIGIBLE: Yes

 BENEFITS: We offer a comprehensive benefits package designed to support your health. Benefits include:

• Health Insurance: Medical, Dental, and Vision coverage.
• Paid Time Off (PTO): Yes
• Retirement Plan: 401(k)

ESSENTIAL JOB RESPONSIBILITIES

• Design, deliver, and manage comprehensive training programs, ensuring employees are equipped with the necessary skills and knowledge to succeed in their roles.
• Facilitate engaging onboarding experiences for new hires, ensuring a smooth transition and alignment with organizational objectives.
• Design and develop sustainable training solutions with our subject matter experts (SMEs), using solid instructional design methodology (including adult learning theory, interactive activities, and competency-based evaluations) to ensure training solutions are effective and align with quality and regulatory requirements.
• Produce and revise training materials to keep course materials current and match organizational needs; designing completion tracks for role retention and upskill management.
• Keep abreast of the latest commercial learning practices, industry trends and best practices to identify, develop and deliver high-impact programs via VILT, ILT, and asynchronous modalities.
• Develop, define, and report on program health and success metrics, including learning effectiveness metrics and retention measurement.
• Oversee the maintenance and optimization of LMS based knowledge repositories, ensuring content is relevant, up-to-date, and accessible to all teams.

REQUIRED EDUCATION AND EXPERIENCE

• 5+ years’ experience in the dental industry, including at least 2 years managing dental training or sales training programs.
• 5+ years’ experience as a Dental Hygienist, Dental Assistant, or Office Manager lead and trainer Highly Preferred
• Subject-matter expertise in dental program management, eLearning design and development, LMS systems and the corresponding tools.
• Experience with Learning Management Systems (LMS) and other training technologies.

• Ability to build rapport quickly and establish and maintain productive, trust-based, and effective relationships with a wide array of individuals across diverse groups.

• Effective and dynamic communicator and facilitator, particularly in using adult learning and interactive methods.
• Ability to develop and deliver effective presentations to varying groups and sizes.
• Ability to express ideas and convey information effectively and professionally in verbal and written communications.
• Strong attention to detail.
• Strong graphic/visual design skills for content creation
• Strong technical and creative writing skills
• Strong analytical, problem-solving, negotiation and organizational skills with clear experience focusing under pressure.
• Proficiency with PowerPoint, Excel, Outlook, Teams

TRAVEL REQUIREMENTS

• Monthly travel to reinforce training will vary depending on needs. 

PHYSICAL REQUIREMENTS

• Prompt and regular attendance at assigned work location and/or to work remotely or hybrid.
• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.