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Scheduling Coordinator

Jacksonville, FL
WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at EmpowerFranchising.com.
 

Superior Fence & Rail is a fence industry leader seeking an experienced, full-time Operations Specialist- Scheduling for immediate hire. Typical work hours are from 8:30am - 5:00pm, Monday through Friday. Superior provides full benefits, including Medical, 401k with company match and paid time off. **Please note that all offers of employment are contingent upon successfully passing drug testing and background check.

Job Responsibilities:

  • Determine if Homeowners Association (HOA) approval or permit is required
  • Prepare and file permits with various municipalities
  • Submit/Track HOA and Permit approvals
  • Make outbound calls to schedule installations
  • Use industry specific software (CSF) to produce materials list
  • Provide excellent customer service and clear communication of install updates to customers
  • Develop expertise in product knowledge, technical knowledge, industry and process knowledge in relevant product areas
  • Perform data entry as needed
  • Track the status of open installation jobs
  • Research property records via tax collector website
  • Submit utility locales via irthnet website
  • Assist operations personnel as needed
  • Interacts with clients and co-workers in a pleasant and professional manner
  • Perform other duties as assigned.

Benefits:

  • Medical, Dental, Vision, Life Insurance
  • 401k with company match
  • Paid time off (PTO, SICK, HOLIDAY)

Minimum Requirements:

  • One (1) year using scheduling/invoice software
  • Possess Valid FL DL
  • Pass background check (no felonies or sex offenses)
  • Pass drug screening
  • High school diploma or equivalent
  • Strong typing and computer skills

The Superior candidate will be:

  • A self-starter with an experienced office background
  • Highly organized with attention to detail
  • Demonstrated ability to prioritize and multitask
  • Skilled in verbal and written communications
  • Professional phone and customer service skills
  • Exceedingly positive in his/her work attitude
  • Experienced with Google Apps, Microsoft Office, and QuickBooks

Superior Fence & Rail is the largest fence contractor in the country, with over thirty eight branch locations in ten states. Learn more at www.superiorfenceandrail.com

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday

Ability to Commute:

  • Jacksonville, FL 32254 (Preferred)

 
Note: 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.  

Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

 

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