People Admin Assistant (Onboarding & EU)

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 clinics (Juniper, Pilot, Kin, Software, & Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

About the role (What you'll be doing)

For our EU teams:

• Serve as the first level of contact for resolution of people operations requests and queries
• Execute on all transactions within the employee lifecycle, including: contract creation, documentation updates, documentation requests, offboarding
• Support the ongoing update of internal team tools and databases
• Maintain accurate HR records within our HRIS, as well as that of our EOR contractors.

Globally, you will own the administration of our global onboarding programs, including:

• scheduling onboarding sessions
• liaising with relevant stakeholders to ensure all new starters have a seamless pre-boarding and onboarding experience (i.e. with hiring managers, with the IT team, with office/people teams in different regions for desk set-up)
• auditing and updating onboarding materials and processes as needed.

You will also support the People Team with ad hoc requests and initiatives.

About you (Who you are)

• Willing to work EU shift (12:00-9:00pm PHT)
• You have 1-2 years of prior experience in an HR or Onboarding Administrator role.
• You’re proactive and have a solutions-focused mindset.
• You can prioritise and manage your time effectively.
• You have excellent communication skills, both written and verbal.
• You’re able to handle sensitive and confidential information with discretion.
• Preferred, not essential: You have experience working with BambooHR, Deel, and/or in UK-based organisations.

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.