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Senior Manager, Operations

New York City, NY

Who are we?

FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape.

Who is on the team?

Many in our company have been founders or have aspirations to eventually start their own company. We take these ambitions and experiences to bring a solutions-oriented mindset to the problems we encounter day-to-day. We have been fortunate to have learned from mentors and peers at institutions such as Google, LinkedIn, JUMP Trading, Citadel, PEAK6 Investments, Goldman Sachs, Harvard Business School, Carnegie Mellon, IIT, and more.

At FalconX, you’ll help create a more open financial system. In building the trading, credit, and custody infrastructure, we are enabling thousands more institutions to enter the market and support a more open and accessible financial system. The world’s largest financial institutions from Wall Street to Silicon Valley will turn to you for products that provide unparalleled seamless, efficient, and secure access to the cryptocurrency sector.


Key Responsibilities:

  • Problem Solving: Lead and manage a diverse set of operational initiatives spanning trade operations, credit operations, custody operations, and business operations.
  • Strategic Development: Develop strategies and roadmaps for the broader operations organization that align with the strategic objectives of the company.
  • Process Optimization: Design and implement scalable operational processes across different departments, ensuring efficiency and effectiveness.
  • Program Management: Work with cross-functional teams to develop, plan, direct and implement Operational plans.
  • Cross-functional Coordination: Collaborate with Trading Desk, Trade Operations, Product, Engineering and other teams to understand and deliver on their expectations regarding client service.
  • System Improvement: Create product requirement documents for improving operational platforms and assist with testing and rollout of system changes.
  • Operational Risk Management: Provide inputs to compliance and risk teams to design pragmatic controls across Operations function.
  • Regulatory Compliance: Ensure compliance with regulations across all operational activities.


Requirements:

  • 7-10 years of management experience in crypto, tech, fintech, or financial services.
  • Demonstrable experience in improving process efficiencies leading to positive outcomes.
  • Experience managing medium to large organizations, including planning and cost management, preferably in a hybrid or global remote environment.
  • A strong background working with engineering and product teams to improve company efficiency and scale.
  • Previous working experience in traditional finance or crypto industries.
  • Exposure to spot equity and/or derivatives markets and understanding of underlying parties' policies and positions.
  • Familiarity with regulations, controls, and best practices at a FINRA or NFA registered entity.
  • Outcome-oriented mindset with demonstrated diligent prioritization and focus.
  • Team-oriented approach with a willingness to engage deeply in financial transaction execution.
  • Extra credit: Strong understanding of cryptocurrency market structure and participants.


Preferred Qualifications:

  1. Digital Assets, trading and project management experience.
  2. Experience as an early/founding team member or in a high-growth startup.
  3. MBA or commensurate experience managing strategic business initiatives.


Compensation:

Base pay for this role is expected to be between $160,000 - $210,000 USD for New York City. This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, and qualifications.

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Inclusivity Statement

FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences!

As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self.

FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX’s People team at recruiting@falconx.io, if you need assistance with participating in the application process.

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