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Third Party Risk Operations Manager

Reno, NV

About Figure

Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures – everything from dream home renovations and debt consolidation to small business formation.

In seven years, we’ve become the country’s #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we’re a “unicorn” – a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. 

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us!

Wealthfront Career-Launching Company 

Figure Series D Announcement

About the Role

As the Third Party Risk Operations Manager at Figure Lending LLC, you will serve as a key contributor within the Legal and Compliance department, specifically supporting Financial Crimes and Risk Management. You will be responsible for overseeing vendor management, contract operations, and the acceptance of legal processes and services. This role ensures the company maintains effective third-party risk oversight in compliance with federal and state regulations. You will be expected to collaborate closely with internal stakeholders such as Legal, Information Security, and Compliance, while managing external vendor relationships. This role includes direct management of one team member and reports to the Head of Financial Crimes and Risk Management. The position may be based in San Francisco, Charlotte, New York, or Reno, with infrequent in-office attendance expected.

About the Role

As the Third Party Risk Operations Manager at Figure Lending LLC, you will serve as a key contributor within the Legal and Compliance department, specifically supporting Financial Crimes and Risk Management. You will be responsible for overseeing vendor management, contract operations, and the acceptance of legal processes and services. This role ensures the company maintains effective third-party risk oversight in compliance with federal and state regulations. You will be expected to collaborate closely with internal stakeholders such as Legal, Information Security, and Compliance, while managing external vendor relationships. This role includes direct management of one team member and reports to the Head of Financial Crimes and Risk Management. The position may be based in San Francisco, Charlotte, New York, or Reno, with infrequent in-office attendance expected.

What You’ll Do

  • Develop and maintain policies and procedures to support a compliant, risk-based vendor management program
  • Lead all phases of the vendor lifecycle, including needs assessment, onboarding, due diligence, contract execution, monitoring, and offboarding
  • Evaluate vendor performance, conduct audits, and implement process improvements based on findings
  • Review and track legal process requests, ensuring appropriate business lines are informed and responsive
  • Ensure contracts are reviewed for legal conformity and executed in alignment with company policies
  • Coordinate across Legal, Compliance, Information Security, and business units to manage vendor approval workflows and ongoing oversight
  • Maintain documentation and record retention in line with regulatory requirements
  • Monitor contract obligations, modifications, and terminations for compliance and risk mitigation
  • Conduct periodic testing and assessments of vendors to ensure adherence to company and regulatory standards
  • Provide reporting and recommendations to senior management and the Board on program effectiveness and risk trends
  • Supervise one direct report, including setting expectations, reviewing performance, and providing guidance
  • Stay current with regulatory and industry developments to continuously enhance the program

What We Look For

  • 10+ years of experience in vendor management or a similar role within the financial services industry
  • Bachelor’s degree required; compliance certification preferred
  • Strong knowledge of financial regulations including CFPB, FFIEC, GLBA, CCPA, OFAC, and Fair Lending laws
  • Experience managing a variety of vendor and contract types, including tech, lending, and outsourcing agreements
  • Proven ability to oversee contracts through their full lifecycle and align them with business objectives
  • Background in conducting due diligence, audits, and performance reviews for internal and external partners
  • Excellent communication skills, with a focus on clarity and efficiency using the BLUF method
  • Strong analytical skills with the ability to assess and mitigate operational and compliance risks
  • Ability to work independently in a fast-paced, high-growth environment and effectively lead a small team with one direct report
  • Demonstrated experience supervising team members and guiding their professional development

Salary

  • Compensation Range: $114,400-$143,000/yr
  • 25% annual bonus target, paid quarterly 
  • Equity stock options package
  • This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

  • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Employer-funded life and disability insurance coverage
  • 11 Observed Holidays & PTO plan
  • Up to 12 weeks paid family leave
  • Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-MM1 #LI-Hybrid

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