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Compliance Program Manager

New York, New York, United States

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

Flex Compliance is seeking an experienced and qualified compliance professional to fill the role of Compliance Program Manager to help implement and expand the existing CMS program.  

This role is responsible for performing a variety of duties to assist Flex with compliance of internal policies and procedures as well as applicable laws, and regulations. Accordingly, this role will also assist the business in performing risk management activities, developing, and enhancing controls to reduce risk across the company. The ideal candidate will be organized, self-motivated, and have strong analytical skills, as well as well-demonstrated relationship building skills and the ability to communicate and present information to all levels of management.

This role is hybrid with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside the NY/NJ area, you may be eligible for our relocation assistance program.

What you’ll do

  • Assist the VP of Compliance in the development, implementation, maintenance and monitoring of Flex’s compliance management system to ensure consistent adherence to all applicable federal and state regulatory requirements impacting operations and customers.
  • Assist in the development of a strong change management process for the communication and implementation of new regulatory requirements, products, services, and programs.
  • Maintain a current knowledge of all Flex product-related federal and state laws and regulations and monitor legislative and regulatory developments. Coordinate the gathering of information requested during consumer compliance examinations and develop responses to any related findings.
  • Conducting product- and process-specific risk assessments and partnering with our banking partner to create and execute an external-audit schedule.
  • Helping onboard new vendors, conduct risk assessments and due diligence reviews, and manage the ongoing vendor management schedule year-over-year.
  • Liaising with Flex’s banking partner in all facets of the business: audits, reporting, product management and development, vendor relationships.

Key qualifications

  • A minimum of 4 years of Compliance experience, preferably with diverse experience in both large banks or financial institutions as well as FinTechs.
  • Strong communication skills, attention to detail, and project management skills strongly preferred.
  • Experience completing or managing Compliance-based tasks or projects.
  • Deep expertise in Compliance Functions, such as Auditing, Testing and Monitoring, Licensing and Examinations, Issues Management, Policy and Procedure development, Risk Assessments and/or Vendor Management.
  • The ability to effectively identify and prioritize key business initiatives and opportunities within the Compliance team, and independently own those initiatives through completion.
  • Proficiency in Google Suite and CRM.

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $135,000 - $155,000.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

  • Competitive pay
  • 100% company-paid medical, dental, and vision
  • 401(k) + company stock options
  • Unlimited paid time off with a PTO minimum + 13 company paid holidays
  • Parental leave 
  • Flex Cares Program: Non-profit company match + pet adoption coverage
  • Free Flex subscription

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