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Head of License and Exam Management

New York, New York, United States

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

We are seeking an experienced Licensing and Exam Manager, this is a senior leadership position within the growing Legal & Compliance team. In this role you will be responsible for developing, implementing, and overseeing strategies related to licensing, examination, and external review processes. This individual ensures that the organization maintains compliance with regulatory standards, achieves excellence in examinations, and successfully navigates external evaluations or reviews. The role requires strategic vision, operational expertise, and the ability to lead cross-functional teams effectively.The right person will enjoy both working with people and thinking about systems. Your manager will be intensely focused on your development, and how to make Flex an accelerant for your skill-building and career.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.

What you’ll do

  • Oversee the organization's licensing processes to ensure compliance with regulatory and industry-specific requirements.
  • Establish and maintain a centralized system for tracking licenses, certifications, and renewals.
  • Develop and streamline procedures for acquiring, maintaining, and renewing licenses.
  • Collaborate with regulatory bodies to stay updated on changes in licensing requirements.
  • Lead the planning, execution, and management of all external examination-related activities.
  • Establish protocols for exam creation, delivery, and evaluation to ensure fairness and integrity.
  • Coordinate all external reviews, audits, and evaluations conducted by regulatory bodies, accrediting agencies, or other third parties.
  • Develop and implement processes to prepare for external reviews, ensuring all documentation and requirements are met.
  • Act as the primary point of contact for external reviewers, auditors, and licensing entities.
  • Collaborate with senior leadership to integrate licensing, exam, and review strategies into organizational planning.
  • Identify risks associated with non-compliance or external review findings and develop mitigation strategies.
  • Maintain a strong understanding of industry regulations and emerging trends to ensure the organization remains ahead of changes.
  • Foster relationships with regulatory bodies, accrediting agencies, and industry associations.
  • Provide regular reports to senior leadership on the status of licensing, exams, and external reviews.

Key qualifications

  • 8–10 years of experience in licensing, certification, examination, or regulatory compliance
  • Proven track record of managing external reviews or audits successfully.
  • Expertise in state licensing, exam management, and external review standards and regulations.
  • Analytical and problem-solving skills to address challenges in complex regulatory environments.
  • Proficiency in using licensing management tools and software. Preference for candidates with experience navigating Nationwide Multistate Licensing System (NMLS). 
  • Detail-oriented with the ability to manage multiple tasks and deadlines.
  • Excellent communication and interpersonal skills to work effectively with regulators and internal teams.

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $180,000 - $220,000. For all other states, the base salary pay range will be $163,000 - $199,000.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

  • Competitive pay
  • 100% company-paid medical, dental, and vision
  • 401(k) + company equity
  • Unlimited paid time off with a PTO minimum + 13 company paid holidays
  • Parental leave 
  • Flex Cares Program: Non-profit company match + pet adoption coverage
  • Free Flex subscription

 For full time non-US employees, we offer

  • Competitive Pay
  • Company Equity
  • Unlimited PTO

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