Partner Enablement Specialist (12-16 month Contract)
About Flipp
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
At Flipp, you'll work with hungry, humble, highly intelligent and other-centered teammates. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
The Partner Enablement Specialist plays a pivotal role in empowering our internal sales teams by providing expert support in campaign execution, budget management, and data integrity. This individual serves as a subject matter expert on booking systems and processes, ensuring efficient campaign delivery and accurate data entry. They are responsible for driving operational excellence through quality assurance, process improvements, documentation, stakeholder management and training initiatives.
What you'll get the opportunity to do:
Campaign Execution & Budget Management:
- Act as a subject matter expert on budget bookings and campaign execution, providing expert support to sales and internal teams.
- Manage the end-to-end process of booking budgets and executing campaigns within internal systems (e.g., Marketplace).
- Ensure campaigns are executed accurately, on time, and within budget.
- Provide regular updates and reports on campaign progress and budget utilization.
- Work closely with Sales, Operations, and Engineering to troubleshoot and resolve system-related campaign execution issues, data discrepancies, and budget booking errors
- Maintain Salesforce hygiene by ensuring accurate and complete data entry by the sales team.
- Conduct regular quality checks on Salesforce data and campaign information.
- Develop and implement processes to enforce data integrity and hold the sales team accountable for accurate data entry.
System Expertise & Support:
- Develop and maintain in-depth knowledge of internal systems e.g. Salesforce, Marketplace and FAdmin
- Provide system support and troubleshooting to sales teams internal team members.
- Identify and recommend system improvements to enhance efficiency and usability.
- Provide training on internal systems.
Project Execution & Process Improvement:
- Support on projects focused on improving campaign operations and data management.
- Develop and maintain Standard Operating Procedures (SOPs) and other relevant documentation.
- Identify and implement process improvements to streamline workflows and increase efficiency.
- Assist in the creation of training resources, including guides, tutorials, and presentations.
- Lead training sessions on system updates and process improvement.
What you'll bring to the team:
- Minimum of 1 year of experience working in an Operations environment preferably within a tech company
- Proven experience in sales operations, campaign management or account management.
- Experience creating and maintaining SOP documentation.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and a commitment to data accuracy.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and priorities effectively.
Our promise to each other:
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What we bring:
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What you bring:
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Here’s how to apply:
If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
A member of our recruitment team will respond to you in the coming weeks.
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