Lead Product Designer - User Centric
We’re very proud of our achievements:
In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄
We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.
We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.
Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.
Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.
The Job
The Design team focuses on one (admittedly huge) thing, and they do it very well…
Making sure our users have the best experience on our app!
They are data informed researchers, innovators, content and design experts, casting a laser focussed eye over the execution and validation of our platform and its features.
We’re building the foundations of a world-class function and anyone who joins will be building the future in the context of a hyper-growth start-up.
As a Lead Product Designer at Flo, you'll be responsible for leading and mentoring a team of talented designers, while also taking a hands-on approach to design. You'll be at the forefront of design in a product stream, working closely with cross-functional teams to define strategy, guiding design direction and nurturing a strong, collaborative team culture.
Your Experience
Must have:
- Strong (usually 12+ years) experience working as a designer and at least 3 years' experience as a people / team manager.
- A strong portfolio showcasing your expertise in crafting user-centered designs for mobile platforms and interactive prototypes, particularly within complex and ambiguous project scopes.
- Ability to lead design projects from ideation to launch, resulting in impactful products that have made a significant impact to users and business metrics.
- A deep understanding of user experience principles, interaction design and visual design, with a keen eye for visual details.
- Ability to navigate ambiguity and make decisions across intricate projects and diverse teams, thriving in fast-paced environments.
- Outstanding communication and leadership skills, with the ability to inspire and motivate your team, build consensus, and influence stakeholders.
- A track record of mentorship and raising team quality, fostering a positive and supportive team environment that encourages creativity and collaboration.
- Demonstrated leadership skills in recruiting, onboarding and developing product designers, providing clear direction, support and continuous feedback.
- Clear passion for continuous learning and growth, enhancing ways of working and collaboration, building strong partnerships with peers and stakeholders across the business.
- Good understanding of Design Systems and A11Y, to ensure consistency, scalability, and inclusivity
- Competence in Figma and common design and prototyping tools
Nice to have:
- Prior experience working in healthcare.
- Working in a product first tech environment.
What you'll be doing
You'll be responsible for:
As a Lead Product Designer (60% capacity):
- Stream Leadership: Oversee crucial design projects within the product stream. Ensure that all design aligns with the stream’s goals and addresses clear customer problems/hypotheses.
- Hands-on Involvement: Focus on achieving results and to be hands-on when/if needed, with strong resource management skills. This includes leading important initiatives and covering tasks in the absence of dedicated team members.
- Quality Assurance: Ensure all design work in the stream meets high standards. Review and support design proposals, maintaining visibility and transparency of efforts.
- Mentoring: Guide product designers in planning and executing design, helping them develop their skills and expertise.
- Strategy Alignment: help product managers define their product vision, initiatives and roadmap. Ensuring that all work, even if it’s just an idea the team is exploring, is connected to the function’s goals and strategy, and are able to show the connection.
- Coordination: Plan and coordinate design work, ensuring commitments are respected and upheld. Oversee rituals and ceremonies, making them valuable for all team members.
- Making sure all design work is visible through documentation and use of a sprint board in jira that clearly shows all initiatives planned (now, next and later) and a live source of truth artifact with the roadmap and initiatives that have been / will be picked up. Review the sprint board on a regular basis, making sure tickets are kept updated with information, decisions made, start and due dates.
- Standards and Guidelines: Ensure all design work contributes to user experience improvement, following best practices and accessibility guidelines.
- Present work in design review sessions or demos.
- Working alongside 2 other Product design Leads on cross-stream needs: align on tooling across the company, define quality standards of design across the organization, work on career ladders and more.
- Team Culture: Foster a culture of collaboration and respect within the product, design, and content teams. Promote a sense of trust and cross-functional collaboration.
- Context Setting: Create an environment for the team to thrive autonomously, with clarity on purpose and mastery. Provide tools and context to enable effective work.
As a People Manager (40% capacity):
- Mentorship and Coaching: Act as a mentor to designers, offering guidance, feedback, and support. Encourage continuous learning and professional growth.
- Career Development: Assist in defining career goals and creating growth opportunities. Develop clear skills matrices and evaluation frameworks for professional development.
- People Processes: Manage key people processes, including conducting salary reviews and performance evaluations. Ensure these processes are fair, transparent, and aligned with both individual and company objectives.
- Recruitment and Team Development: Identify skill gaps and grow the team accordingly. Plan for the team's future needs and onboard new designers effectively.
Salary Range:
Lithuania - Starting from €7900 gross per month#LI-CC1
Salary Range - per year
£113,700 - £130,000 GBP
Ranges may vary depending on your skills, competencies and experience.
Reward
People perform better when they’re happy, paid well, looked after and supported.
On top of competitive salaries, Flo's employees have access to:
- A flexible working environment with the opportunity to come into the office and work from home
- Company equity grants through Flo’s Employee Share Option Plan (ESOP)
- Paid holiday and sick leave
- Fully paid female health and sick leave, in addition to holiday and regular sick leave
- Workations - an opportunity to work abroad for two months a year
- Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
- Career growth, progression, and learning development resources
- Annual salary reviews
- Unlimited free premium Flo subscriptions
- A whole host of other benefits (health/pension/social schemes)
Our Culture
We’re problem solvers, we’re adaptable, we’re empathy driven and results led.
People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.
Diversity, Equity and Inclusion
The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.
By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants
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