Revenue/Marketing/Sales Operations Manager

Job Title: Revenue/Marketing/Sales Operations Manager 

Key Responsibilities 

Revenue Operations & Strategy 

• Oversee and optimize the revenue operations process, ensuring alignment across Sales, Marketing, and Customer Success. 

• Collaborate with Finance and Data Analytics teams to support revenue forecasting and growth initiatives. 

• Develop scalable systems and processes to enhance sales pipeline management, improve forecasting accuracy, and streamline workflows. 

• Leverage data to provide actionable insights into revenue performance and opportunities for growth. 

Data Analytics & Reporting 

• Build and maintain Salesforce dashboards to track key revenue and marketing metrics, ensuring accuracy and clarity. 

• Solidify and document the data infrastructure to enable scalable attribution and measurement. 

• Use advanced analytics tools (e.g., Salesforce reports, SQL, Excel) to interpret data and drive decision-making. 

• Identify key touchpoints in the customer lifecycle to improve conversion rates and ROI. 

Systems Management & Automation 

• Oversee and optimize the Salesforce CRM ecosystem, with a primary focus on processes, attribution methodologies, and tech integrations. 

• Manage marketing and sales technology stacks, including Outreach, ZoomInfo, and LinkedIn Sales Navigator. 

• Implement automation workflows using tools like Zapier to streamline operations and reduce manual work. 

• Evaluate and integrate new tools to enhance functionality and efficiency across the tech stack. 

Marketing Operations 

• Partner heavily with marketing and sales teams to optimize the customer journey and processes. 

• Drive continuous improvement in lead lifecycle processes, including data enrichment, scoring, routing, and conversion rate optimization. 

• Ensure data privacy regulations (e.g., GDPR) and compliance best practices. 

• Lead the implementation and optimization of marketing automation strategies to support growth initiatives. 

Cross-Functional Collaboration 

• Act as a bridge between Sales, Marketing, and Customer Success to align objectives and ensure seamless communication. 

• Lead cross-functional projects to support strategic initiatives, including new product launches and go-to-market strategies. 

• Foster a culture of collaboration, ensuring stakeholders are aligned and informed at every stage of the process. 

Project & Stakeholder Management 

• Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment. 

• Align stakeholders, resolve roadblocks, and ensure timely delivery of projects with flawless execution. 

• Communicate complex technical concepts to non-technical stakeholders in a clear and actionable manner. 

Required Qualifications 

• Expert-level proficiency in Salesforce CRM with experience in campaign management, attribution, and reporting.  

• Strong analytical skills with experience interpreting data to make data-driven decisions (SQL knowledge is a plus). 

• Familiarity with marketing technology platforms like Outreach, Zoominfo, Looker, and other MarTech tools. 

• Proven experience with APIs, integrations, and automation tools such as Zapier. 

• Advanced proficiency in Excel and data visualization tools. 

• Solid understanding of data privacy regulations (e.g., GDPR) and compliance best practices. 

• Exceptional project management and communication skills, with experience leading cross-functional teams. 

Salary

For this role the estimated base salary range, depending on level of experience, is $100,000.00 - $115,000.00

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