Senior Business Development & Operations Specialist Spain (m/f/d)
Location: Madrid
FREENOW, Spain’s #1 taxi app, empowers smarter mobility decisions helping people to move freely and cities to thrive.
We are seeking an experienced and results-oriented Senior Business Development & Operations Specialist to expand our country footprint throughout Spain and drive growth, mainly by fostering partnerships with taxi dispatchers and/or fleet operators but also by opening new cities, solidifying our market leadership. This role also involves coordinating and successfully launching all local operations projects, as well as analysing market performance and proactively proposing strategies and action plans for business growth, thus requiring extensive collaboration with central teams (e.g., Central Operations, Product, Marketplace Performance, Business Analytics).
YOUR DAILY ADVENTURES WILL INCLUDE:
- Business Development: fully understand the taxi industry in Spain and FREENOW’s products to develop win-win relationships with dispatchers for ongoing success. Manage contract negotiations effectively. Monitoring and improving performance. Identifying Product improvements and aligning with relevant stakeholders to deliver them
- Regional Expansion: drive expansion initiatives in new regions
- Strategic project management: Coordinate and successfully launch all local Operations projects, fostering strong relationships with key stakeholders within the company for ongoing success
- Data-Driven Optimisation: Analyse market performance, detect areas of improvement to drive success and proactively propose new projects & action plans for business growth
- Cross-Functional Collaboration: Partner with Product, Marketplace Performance, Business Analytics, and other relevant teams to drive operational excellence and enhance business development
- Execute and help define the strategy for Operations in Spain, together with the GM and the Senior Ops manager (Driver Services).
TO BE SUCCESSFUL IN THIS ROLE:
- 5+ years of progressive experience in Tech, Operations, or Consulting/Strategy, preferably in high-growth, startup, or scale-up environments
- Relevant Business Development Experience: with proven results, a plus if it’s in the mobility industry
- Strong Project Management skills: preferably with a background in Operations, with proven experience in managing diverse stakeholders in different teams, reporting lines and countries
- Experience collaborating effectively with Product and Tech teams to define operational requirements
- Strong analytical and problem-solving skills, with the ability to translate data insights into actionable strategies
- Excellent communication, interpersonal, and presentation skills, including the ability to effectively influence and negotiate with external stakeholders
- A proactive, results-oriented mindset with a strong business acumen and the ability to identify and capitalise on market opportunities
- Native or bilingual Spanish proficiency, very good level of English.
Preferred Qualifications:
- Experience in mobility, logistics, marketplaces, or other relevant sectors
- Experience working in startup companies and/or fast-paced, dynamic environments.
BENEFITS & PERKS IN A NUTSHELL:
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Plus more local benefits depending on your work location! |
DIVERSITY, EQUITY & INCLUSION:
FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
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