Associate, Digital Product Owner
About Global Atlantic
Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com.
Position Summary
We are seeking a Portal Product Owner to join our Digital Marketing team to drive the vision, roadmap, and execution of our insurance customer and distributor-facing portal platforms. The ideal candidate is someone who blends technical fluency with business acumen and thrives on transforming complex user needs into intuitive digital experiences.
Key Responsibilities
- Define and communicate a clear product vision and roadmap for portal development initiatives aligned with business goals.
- Lead the development and continuous improvement of our insurance customer and distributor-facing web portals, while acting as a liaison between business stakeholders and development teams to translate business needs into actionable requirements and user stories.
- Prioritize and manage the product backlog, ensuring stories are well-defined, estimated, and ready for development.
- Oversee user acceptance testing (UAT) to validate new functionality and ensure alignment with business objectives.
- Monitor key product KPIs to track performance, identify opportunities, and inform future enhancements.
- Collaborate cross-functionally with technology, UX design, operations, and marketing teams to define innovative, user-centered solutions.
- Proactively identify and mitigate risks while keeping initiatives on track and within scope, while communicating progress, priorities, and results to leadership and stakeholders.
Skills & Qualifications
- Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
- 5+ years of experience in the insurance industry with a deep understanding of the end-to-end insurance product lifecycle, including operational, regulatory, and customer experience aspects of each stage
- Strong understanding of Agile delivery, including sprint planning, backlog refinement, and release management; Product Owner experience preferred
- Familiarity with digital identity management, including SSO, MFA, and account provisioning preferred
- Demonstrated analytical and problem-solving skills, using data to inform decisions and optimize experiences
- Excellent communication and collaboration skills, both written and verbal
- Organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.
- Demonstrated ability to lead without authority, influence decisions, and drive alignment across teams.
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Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.
Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.
The base salary range for this role is $85,000 — $100,000 USD
Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to benefits@gafg.com
Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.
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