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Senior Program Manager

San Mateo, California, United States

Genies is culture’s avatar technology company empowering developers and artists to create their own interoperable gamified consumer experiences. The company has raised $250 million from investors including Silver Lake, BOND, NEA, and Bob Iger. Initially, Genies were adopted by thousands of Hollywood icons including Justin Bieber and Rihanna through partnerships with Universal Music Group and Warner Music Group. Today, the company is also delivering avatars to the masses through experiences built with its Developer Kit and artist crowdsourced platform, The Workshop. These experiences all integrate together to form one avatar social network, Genies Party.

Seated in our Los Angeles based headquarters, Genies is adding a Senior Program Manager to drive our Go-To-Market, Product, and Business Ops strategies. This pivotal role will partner across Genies to define our GTM product strategy, architect & define Genies business performance and success metrics, and drive our creator & developer monetization strategies. Our ideal candidate is a natural self starter that thrives in fast paced, autonomous, inventive and highly collaborative environments. You enjoy complex problems that require you to lead and implement critical initiatives and programs to drive user acquisition, growth & retention, improved user experience, company OKR planning, business insights & analytics, and monetization strategies.

Why Genies?

Genies is defining the future of avatars, identity, interoperability and digital social experiences. If you find yourself unchallenged, and wanting to impact a company on the verge of industry disruption then Genies is your next home.

What You'll Be Doing

  • Ensure the success of all product releases and enable smooth product launch operations
  • Collaborate with Product, Engineering, Art, R&D, and Games Studio to ensure engagement and execution for all business, product, and engineering initiatives
  • Communicate consistently will all key executive stakeholders (including the CEO & Founder) to keep all projects and programs on track
  • Collaborate with Marketing and Community Teams to effectively execute marketing strategies and help bring products to market
  • Proactively identify risks and/or bottlenecks to product launches and effectively communicate contingency plans and alternative solutions to senior leadership
  • Partner with Ops leaders to identify key risks and offer opportunities for future business initiatives
  • Conduct extensive market research and competitor analysis - constantly seen as the industry insider for latest trends, viral content/experiences, and new product launches
  • Taking responsibility of projects and/or programs throughout their entire lifecycle
  • Properly scoping a project and/or program
  • Manage and maintain tracking system for all company milestones
  • Creating long-term and short-term plans, including setting targets for product milestones, creating project plans and enforcing teams to adhere to deadlines
  • Delegating tasks on the project to XFN partners best positioned to complete them
  • Making effective decisions when presented with multiple options for how to progress with the project and coming up with innovative solutions when gaps are identified
  • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
  • Performing quality control on the project throughout development to maintain the standards expected
  • Adjusting schedules and targets on the project as needs or financing for the project change

What You Should Have

  • 7+ years of experience in program/project management, preferably in social, gaming or consumer related industry
  • Advanced knowledge of the full life-cycle of product deployment to end users
  • Strong presentation skills
  • Confidence to deliver key insights and strategic product initiatives to the CEO and the broader executive team
  • Experience in project planning and providing leadership
  • 4+ years of Release Management experience preferred
  • Highly detail oriented/proactive/self-directed
  • Ability to deliver results on time, on budget and to the standards Genies has adopted
  • Proven track record of holding others accountable
  • Ability to manage, communicate, and document projects amongst various departments
  • Strong knowledge and subject matter expertise of business goals and processes
  • Partner with cross functional stakeholders to ensure all business priorities are moving forward and have visibility
  • Out of the box thinking to achieve required outcomes
  • A high standard of attention to detail and ‘follow-through’
  • Knack for identifying gaps and areas of opportunities across business channels
  • Excited and motivated in an agile environment

How Genies Will Support You

Genies is a well-funded, growing start-up that cares deeply about each of our employees' growth and success. Our roles and their responsibilities are created with a breadth of scope that introduces each employee to exciting new challenges and opportunities that a growing start-up encounters. The actual base pay is dependent upon a number of factors, including: professional background, training, transferable skills, work experience, education, location, business and product needs, and market demand. The base pay range is subject to change and may be modified in the future. Full-time employees may also be eligible for equity compensation, in addition to a robust health, wellness, and benefits package.

Starting Salary Range: $175,000/yr to $225,000/yr USD

Here's Why You'll Love Working At Genies

  • You'll work with a team that you’ll be able to learn from and grow with, including support for your own professional development
  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
  • You'll enjoy the culture and perks of a startup, with the stability of being well funded
  • Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance
  • Competitive salaries and 401K program for all full time employees
  • Flexible paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees
  • Health & wellness support through programs such as monthly wellness reimbursement
  • Working in a brand new, bright, open-environment and fun office space - there’s even a slide!
  • Choice of MacBook or windows laptop

Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

#LI-Hybrid

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