Application Support Engineering
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Application Support Engineering who will provide escalated engineering support and planning, testing and automation of maintenance tasks, supporting all of Geotab’s production applications and servers including facilitating the maintenance of normal service operations. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Application Support Engineering your key area of responsibility will be providing escalated engineering support and planning, testing and automation of maintenance tasks, supporting all of Geotab’s production applications and servers including facilitating the maintenance of normal service operations.
You will need to work closely with development teams. To be successful in this role you will be a strong team player, highly organized, and able to work well under pressure and respond to fast changing priorities and deadlines. In addition, the successful candidate will have strong troubleshooting and analytical skills.
How you'll make an impact:
- Troubleshoot production issues and coordinate with development teams to implement fixes.
- Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture.
- Plan and execute ad-hoc maintenance tasks.
- Implement automation tools and frameworks to automate routine tasks.
- Design, test and execute application and sever maintenance tasks.
- Maintain supporting documentation for areas of expertise.
- Conduct post-incident reviews and identify areas of improvement for ling term reliability.
What you'll bring to the role:
- 3-5 years of required previous experience in Application/Technical or a similar role Support.
- Post-secondary Diploma/Degree specialization in Computer Science, Electrical, Software Engineering or a related field.
- Experience with Powershell, Python, SQL, Ansible and Linux-based systems
- Strong troubleshooting skills with a systematic problem solving approach.
- Strong analytical skills with the ability to problem solve well-judged decisions.
- Strong team player with the ability to engage with all levels of the organization.
- Excellent verbal and written communication skills.
- To be eligible, candidates must have continuously resided in the continental United States for at least three years immediately preceding their application. Successful applicants will be required to provide verifiable documentation of continuous lawful residency. Some exceptions may apply to US citizens.
- Ability to pass an enhanced background check, including a drug screening test (if applicable) and a credit check.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.Apply for this job
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