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Healthcare Receptionist - PRN

Givens Highland Farms - Black Mountain, NC

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What you'll get:

  • Competitive referral bonus program
  • Educational assistance & professional development opportunities

The Health Services Team at Givens Highland Farms, a nonprofit continuing care retirement community, is hiring for a PRN Receptionist. The primary purpose of your position is to create a positive first impression as the public's initial point of contact with Highland Farms and to ensure efficient, accurate communication of routine and emergency information by answering incoming telephone calls promptly, transferring calls, and screening calls.

Schedule for this position is Monday - Wednesday, 4:40pm - 8:30pm

What you’ll do:

  • Maintain excellent phone etiquette and effective communication skills when answering and directing incoming calls
  • Contact various departments, i.e., maintenance, security, with requests from residents, guests, or team members
  • Greet guests and residents, answer questions, and ensure guests sign in properly
  • Assure that the reception and lobby environment is maintained in a clean and safe manner
  • Maintain knowledge of and adhere to all HIPAA guidelines/regulations and Givens Highland Farms policies/procedures
  • Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you’ll need:

  • Basic to intermediate skills with Microsoft Office SharePoint, Word, Excel, and Outlook
  • Show initiative within a fast-paced and team-oriented environment
  • prioritize tasks while providing exemplary customer service

Compensation for this position starts at $18 per hour

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years.

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I hereby certify that all statements made by me in this application are true and correct to the best of my knowledge and belief and that I understand all of the questions and statements made in this application. I also understand that any misrepresentation or omission of facts in my application may result in rejection of my application or termination of employment. I authorize the investigation of all statements made in this application. If I am employed, I will be required to complete an employment verification form (I-9) and, within three days, provide satisfactory evidence of identity for eligibility for employment. This application is not valid unless it has been completed in its entirety and dated by the applicant. Applications will not be considered after sixty (60) days from the submission date unless the applicant reapplies. I understand that nothing in this employment application, in the company's statements or personnel guidelines, or in my communications with any company official is intended to create an employment contract between the company and me. I also understand that the company has the right to modify its policies without giving me any notice of the change(s). No promises regarding employment have been made to me, and I understand that no such promise or guarantee is binding upon the company unless it is made in writing and signed by an authorized company officer. I understand, if an employment relationship is established, that it will not be for any definite term; that conditions may require me to work a schedule other than the one for which I have applied, or for which I was originally hired; that I have a right to terminate my employment at any time; and that the company retains the right to terminate my employment at any time, without cause or previous notice.
***Please be advised, the position you are applying for may require COVID-19 testing upon hire and weekly thereafter until we receive further guidance from the CDC (Centers for Disease Control) and Buncombe County Health Department. Team members in these areas are provided with adequate PPE (personal protective equipment) to perform the functions of this position safely.***


By typing my name below, I acknowledge I have read and fully understood the terms above.

Criminal offenses may not disqualify an applicant from employment with Givens Communities.

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