Quality Assurance Engineer III

Job Title: QA Engineer III – Intelligent Process Automation (IPA)

Location: Hyderabad
Experience: 5+ years (with at least 3 years in automation/IPA testing)

About the Role

The Intelligent Process Automation (IPA) team at GHX transforms high-volume, manual, error-prone workflows into intelligent, efficient, and accurate automated solutions. As the QA Engineer III, you will be responsible for defining and executing the end-to-end quality strategy for RPA/IPA solutions that digitize documents such as purchase orders, invoices, and other business records.

This role requires strong experience in validating RPA logic, AI/ML outputs, API integrations, and cloud-hosted automation systems.

This role requires a strong background in validating automated RPA workflows, AI/ML outputs, API integrations and cloud-hosted automation systems and also work closely with developers, business analysts, and infrastructure teams to ensure that IPA solutions meet business requirements, perform reliably in production environments, and are built for scalability and maintainability.

Key Responsibilities

Test Strategy & Planning

• Define and own the test strategy for IPA solutions, covering RPA workflows, AI/ML-based document processing, and system integrations.
• Develop detailed test plans, test cases, and acceptance criteria for both rule-based and intelligent automation.
• Ensure testing approaches are adaptable to different automation platforms.

Test Execution & Automation

• Lead functional, regression, integration, UAT, and performance testing for automation solutions.
• Validate ML-driven data extraction results (accuracy, confidence scores, exception handling).
• Oversee test automation initiatives using tools like UiPath Test Suite, Selenium, or Postman for API testing.
• Create and document test procedures and scenarios for the UAT

Collaboration & Leadership

• Work closely with the IPA Developers, Business analysts, Support Engineers, and Product owners to ensure requirements are testable and quality expectations are clear.
• Work with the Support engineers and Product owners to continuously refine the accuracy of the solution
• Mentor,and guide junior QA engineers to follow best practices and maintain consistent quality standards.
• Participate in Agile ceremonies and provide risk assessments on release readiness.
• Assist in root cause analysis of test failures and provide actionable feedback to development teams.

Quality Governance & Continuous Improvement

• Follow best practices in Quality processes, defect management workflows, and metrics tracking.
• Ensure compliance with security, data privacy, and regulatory standards in automation testing.
• Continuously refine test coverage and methodologies based on production feedback and new technologies.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5+ years in software quality assurance, with at least 3 years in testing RPA or IPA solutions.
• Understanding of Process automation tools (UiPath preferred) and KPIs to measure the success of the automation program
• Experience in validating intelligent document processing workflows and OCR/IDP tools (e.g., UiPath Document Understanding, ABBYY, AWS Textract).
• Familiarity with AWS services (e.g., S3, Lambda, EC2, API Gateway) and cloud-based test environments.
• Strong knowledge of API testing and data validation techniques using tools like Postman
• Hands-on experience with test management tools (e.g., Jira, TestRail, Zephyr).

Preferred Qualifications

• UiPath Test Suite or RPA certification.
• Experience with ML model validation, confidence threshold testing, and human-in-the-loop workflows.
• Exposure to UiPath Document Understanding, ABBYY, or AWS Textract.
• Exposure to CI/CD pipelines and automated test execution.
• ISTQB or equivalent QA certification.

Soft Skills

• Excellent analytical skills and attention to detail.
• Proactive communicator, comfortable working in cross-functional teams.
• Adaptable and resilient in a rapidly changing technology environment.

• Detail-oriented mindset with a focus on quality and continuous improvement.
• Self-starter with the ability to work independently and handle multiple priorities.

GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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