Senior People Partner

About Us at GoCardless

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. 

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! 

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

Following a series of organisational changes to ensure our business is more focussed on winning than ever, we’re now transforming our culture to drive high performance and delivery at pace whilst staying true to our core values by ensuring we create an inclusive environment for people to thrive. Central to this transformation is our people partnering model and the opportunity to provide a high quality, proactive service to senior stakeholders in a matrix working environment. 

This role will focus on supporting our Product Development and Finance/G&A teams. We’re looking for a Senior People Partner who demonstrates curiosity and drive for the teams they support, and is motivated by a desire to influence through strong relationships and delivering value-adding insights. You’ll be championing GoCardless’ Diversity, Equity & Inclusion and learning initiatives, driving organisational effectiveness and providing guidance about growing high performing teams. As a Senior People Partner in a fast paced technology business you will have the opportunity to define your day to day work and your career path at GC.

What excites you 

• Responsible for facilitating how our performance culture and values are represented across the company - how they influence behaviours, how teams work together, and how managers can reinforce and role model them
• Operating as the key HR contact for the leaders in your client groups, providing coaching and guidance across the employee lifecycle, including performance management, capability development, team engagement, employee relations, talent management, and succession planning
• Identifying learning opportunities and requirements for your teams, research and recommend solutions that support employee development & succession plans
• Take the lead on strategic people projects and change management - working with leaders to define, develop and deliver these projects in line with business objectives
• Provide coaching, mentoring and assistance to other people team members to help them develop their people partnering capabilities  

What excites us  

• You have significant HR business partner experience, and a strong background in technology or fast-growth, innovative organisation
• Knowledge of working practices and employment law in either France or the US is a bonus as is French language skills
• You’re able to influence, coach, and develop effective working relationships with employees at all levels, gaining their acceptance, and driving change quickly
• You are intellectually curious, and you can bring valuable insights from data or cultural observation into the team and business
• You are motivated by the opportunity to define a true partnering model and show your stakeholders the value you can drive by working hand in hand 
• You have been part of a progressive people team where there has been measurable success on the organisation and a positive impact on the culture

Salary range - the expected base salary range for this position is between £85,000 - £128,000.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. 

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
• Adaptive Working: Our hybrid model offers flexibility, with in-office days determined by your team.
• Equity: All permanently employed GeeCees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women 
• 23% identify as Black, Asian, Mixed, or Other 
• 10% identify as LGBTQIA+ 
• 9% identify as neurodiverse 
• 2% identify as disabled 

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability at GoCardless

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via X, Instagram and LinkedIn.