GTM Executive Assistant | UK | Remote

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity 

Grafana is looking for an experienced Senior Executive Assistant  to support our VP, Global Sales and help oversee our EA function across the business.

Working closely with our VP, Global Sales, you will coordinate and co-manage most meetings, communications, and tasks, and be at the ready to assist in all matters that require their attention. You have excellent verbal, written and organisational skills. You have a consistent track record of success in supporting C-level executives in a fast-paced, dynamic work environment. You are high energy with a fun-loving, empathic attitude, yet you are a mature professional gifted with the ability to handle challenging situations with grace and tact with an extreme sense of urgency. You also understand that different executives have different preferences and styles and can adapt to them.

You’ll also serve as mentor for other EAs at Grafana, help define best practices, and enable communication and collaboration across the EA team.

What You'll Be Doing: 

• Maintain busy calendars and daily schedules, fielding and prioritizing requests
• Coordinate extensive domestic and international travel for the VP Global Sales
• Help triage and organize emails as necessary
• Help organize all hands meetings, leadership meetings, and offsites. Providing support on: logistics, invites, agenda, slide decks, catering, meeting notes, and action items.
• Manage expenses in a proactive, fiscally alert manner
• Ensure and maintain the confidentiality of all appropriate communications and documents
• Attend meetings and document discussions and distribute action items, as necessary
• Coordinate and host group meetings, meals, and management team off-sites
• Work with sales and customer success to coordinate customer meetings and visits
• Help plan and execute events and meetings for our leadership teams. This may include domestic and international travel a couple times per quarter for event logistics and support
• Maintain a positive and effective working relationship with all members of the Grafana team
• Work closely with People Ops, office management staff, Business Operations and other teams on projects
• Handle occasional personal tasks for the executives as needed
• Manage ad-hoc projects for the executives and the company as needed
• Coordinate temporary office and meeting space as needed (WeWork, Convene, etc.)
• Work closely with other EAs at Grafana to coordinate on events, calendars, best practices and process for being an EA in a globally distributed organization

What Makes you a Great Fit:

• You will have extensive experience in a tech/startup environment
• You will have proven success supporting one or more C-level executives in a dynamic and growing environment
• You will enjoy working with an extremely high sense of urgency and ability to work in fast-paced, ever-changing environment
• You have experience managing internal communications, planning executive offsites, crafting agendas and coordinating content for board and executive meetings.
• Highly professional, organized and attention to detail
• Handle sensitive and confidential information
• Incredible time management skills and able to handle multiple competing priorities and to constantly re-prioritise. 
• You will have experience of working remotely and/or internationally coordinating with peers and team members globally and understand the challenges and opportunities of remote working and remote communication - you will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Excellent project and event management skills
• Highly competent with all GSuite applications
• BA/BS degree preferred

Bonus Points For:

• Managing and hiring EAs and scaling an EA function within a rapidly growing company