Director, Program Management

Summary

Directs, coordinates and oversees all activities related to execution of a contract including design, development, manufacturing and delivery leading to contract renewals and new business. Provides a single point of contact for all program related inquiries. Provides leadership, supervision, mentoring and training for assigned Program Managers and Associates. Facilitates interdepartmental cohesiveness between engineering, certification, supply chain, production, and modification facility, and coordinates the activities of other companies, vendors or individuals by performing the following duties. 

Essential Duties and Responsibilities

• Responsible for and leads large-scale programs to ensure they progress on schedule, within budget and meet or exceed minimum quality standards.
• Responsible for comprehending the Statement of Work and contract for assigned projects and ensuring that both GTI and the client comply with both. This includes responsibility for timely change management, facilitation of milestone meetings, inter-departmental coordination to support project execution, etc.
• Provides the client with a direct point of contact for contracts which are prototype in nature, technical and/or of moderate to high value and handles significant client issues.
• Responsible for keeping the customer and executive management informed of the status of all significant aspects of each assigned project through program reviews, status reports, meetings, etc.
• Provides clear direction and delegation of tasks to program support staff as needed.
• Responsible for communicating concise and comprehensive program statuses and priorities to the program team. 
• Responsible for utilizing high-level decision-making ability to impact/influence program outcome.
• Responsible for providing strong planning and leadership which will minimize problems or conflicts and provide leadership in developing team-based solutions to problems as they arise.
• Ensures program baseline is established and performance to budgets and schedules support project deliverables.
• Coordinates with internal departments to ensure that the activities of other companies, vendors or individuals support project requirements.
• May negotiate assigned items including revised delivery dates, costs or other proposal/contract parameters.
• Works with VP, Programs to actively mentor and develop employees to support growth and development.
• Trains and mentors less experienced Program Managers and Associate Program Managers by engaging in 1:1s, reviewing best practices, helping to develop required skills, etc. 
• Works with VP, Programs to set performance metrics, measure ongoing KPIs and hold teams accountable to meet expectations.
• Works cross functionally to identify and implement process improvement initiatives and ensures all program activities are executed in accordance with established processes and procedures.
• Maintains regular attendance including being at work, being on time to work and working full shifts.
• Other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Leadership Competencies

• Personal Responsibility - You maintain clear leadership philosophy and build consensus around organization values; you make sound and timely decisions by taking calculated risk while assuming responsibility, you evoke trust by being appropriately open, honest, ethical and consistent; you seek to eliminate inefficiencies and engage others; and you encourage organization, prioritization, follow-through and time management.
• Direction Setting – You create, articulate and inspire a vision for change; you keep organizational focus on customer through expectations, involvement and feedback; you recognize importance of teams and when to use them; and you communicate expectations clearly while encouraging and recognizing accomplishments.
• Strategic Leadership – You analyze trends/benchmarking data, develop alternatives, and identify opportunities for leverage; you set and keep focus on goals, you utilize resources effectively, you anticipate issues; you articulate a vision and encourage innovation and problem-solving to support it; and you display openness to new ideas, change and learning.
• Organizational Management – You value and encourage professional and personal development through continuous learning; you delegate and support decision making; you translate strategic goals into actionable plans and remove obstacles; and you maintain cross-functional relationships and gain cooperation and support.
• Inspirational Leadership – You lead by example and model the corporate values; you acknowledge mistakes and practice what is preached; you show recognition and appreciation; you create friendly and challenging environment; you treat people with dignity and respect.

Job Core Competencies

• Business Acumen – You understand business implications of decisions, you conduct cost-benefit analyses, you display orientation to profitability, you demonstrate knowledge of market and competition, and you align work with strategic goals.
• Delegation – You delegate work assignments, you match the responsibility to the person, you give authority to work independently, you set expectations and monitor delegated activities, and you provide recognition for results.
• Negotiation Skills – You clarify interests and positions of all parties and adjust tactics to achieve desired results; you manage conflict, manipulation, and strong emotions; and you develop alternative options for mutual gain while building consensus through give-and-take.
• Problem Solving – You identify problems in a timely manner, you gather and analyze information skillfully, you develop alternative solutions, you resolve problems in early stages, and you work well in group problem solving situations.
• Team Leadership – Fosters team cooperation, defines team roles and responsibilities, supports group problem solving, ensures progress toward goals, and acknowledges team accomplishments.

Summary of Education, Experience & Certification

Bachelor’s degree in engineering or related discipline with a minimum of ten years relevant experience and five years of people management experience; or equivalent combination of education and experience. PMP Certification preferred. Proven track record of managing large-scale, complex aircraft interior projects including development, manufacturing, and delivery preferred.

Due to government regulations and contract specifications, we are required to fill this position only with an individual who qualifies as a U.S. Citizen.

Required Knowledge, Skills & Abilities

• Ability to work well independently and cross-functionally as part of an established and growing team.
• Strong communication, time-management and problem-solving skills.
• Excellent leadership, communication, and negotiation skills.
• Demonstrated experience with high-level, critical, analytic and strategic thinking.
• Ability to balance sensitive company information with customer needs and issues.
• Ability to influence, persuade and negotiate.
• Must possess broad technical knowledge.
• Ability to read, analyze and interpret the most complex documents. 
• Ability to respond effectively to the most sensitive inquiries or complaints. 
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management or project teams.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 
• Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. 
• Ability to deal with a variety of abstract and concrete variables.
• Demonstrated experience with Microsoft Office applications and Project Management software.
• Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and have close/color vision ability to adjust focus.
• Ability to travel as required.
• Ability to work outside of core business hours as required.

About Greenpoint Technologies 
Greenpoint delivers nose-to-tail VIP Jet aircraft interiors for private clients and Heads-of-State.  We are proud to be known in the aerospace industry for our design and engineering innovation, award-winning company culture, and on-time delivery of our beautiful products. We use leading-edge tools and employee-built processes to deliver extraordinary, one-of-a-kind custom aircraft interiors.  It’s complex work, but we work smart.  In return for hard work, collaboration, and creativity, our people experience a culture custom built for high achievers:

• Big jobs and stretch assignments.
• High accountability environment, with transparent decisions aligned to values, open communication, and engaged leadership.
• Ability to make a big, visible impact on the end product. 

We welcome diverse contributions and provide equal employment opportunities to all individuals without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.