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Systems Administrator (New York)

New York Area

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing: 

We are looking for a Systems Administrator to help expand the IT department of Grow Therapy. This person will help onboard and offboard users, handle common IT requests, and work on larger-scale IT projects such as building out permission structures, disaster recovery, and IT workflow automation. You’ll be part of a team of system admins reporting directly to our Head of Security. 

Your responsibilities will include: 

  • Working with our People + Talent department to Onboard and Offboard employees, including streamlining the process through SAML integrations.
  • Supporting our employees by triaging and servicing IT requests in accordance with our SLAs.
  • Driving forward-looking IT projects that improve the systems, policies, and infrastructure of Grow Therapy.
  • Partnering closely with team leadership to implement solutions and resolve issues in an environment that’s fast paced and ever changing.
  • Help maintain NY office infrastructure (wifi network, printers, teleconferencing equipment, etc)

Salary range:  $79,000 - $90,000

You’ll Be a Good Fit If You Have: 

  • 2+ years of experience working in IT systems
  • Managed SSO and SCIM integrations
  • Maintained permission and access structures
  • Worked with MDM platforms such as Addigy and Intune
  • Experience administering Google Workspace and Microsoft Active Directory
  • Experience troubleshooting common issues and working with end users

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Flexible Time Off 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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