Mid-level UX Writer

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

 

THE OPPORTUNITY

We are hiring a Mid-Level UX Writer for our Product team in Brazil! 

This role is to join the Product Development team, responsible for content strategy for customer-facing products, and to leverage UX Writer practices and operations. The position will report directly to the Director of UX. 

This is a great opportunity to join a growing team in a global ecosystem. The UX Writing team plays a pivotal role in crafting the words and messages that guide users, clients, and partners through Wellhub products and services (from error messages to onboarding flows, our team designs communication solutions to guide and engage, simplifying complex concepts and championing consistency)

 

YOUR IMPACT

• Be the voice of UX Writing in project teams, explaining your rationale to developers, product designers, and product managers. Use creative thinking to approach problems in an innovative way, always challenging the status quo.
• Turn complex concepts into clear, concise, compelling copy considering the brand’s tone and voice, readability, and layout, among other things. 
• Write interface copy for all Wellhub products. Your work can go from headlines, body copy, calls to action, navigation labels, error messages, onboarding flows and up to FAQs and transactional emails.
• Maintain consistency and storytelling throughout the user's journey within the product.
• Be interested in accessibility basic rules, and investigate how to apply them in your own copy.
• Be an independent thinker and be able to bring in your opinions to constantly improve the voice and tone company’s style guide.
• Work with people across the Wellhub’ organization and departments to promote UX writing as a discipline.
• Be confident of your UX knowledge, and always be willing to improve. Approach conversations about usability, accessibility, and research. You understand that writing is just a small part of the job.
• Be proactive and prioritise your own workload. Feel confident to take decisions and initiative. 
• Interest in planning and moderating collaborative activities, like writing critiques.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

You’re enthusiastic and curious about the possibilities of digital writing. You keep up to speed with all the latest technical and storytelling trends and you take every opportunity to put them into action in your day-to-day work.

• An excellent communicator, that doesn’t need a lot of words or jargons to make a point understandable.
• A constant learner of new trends in UX and research. You can’t stop listening to that Monday morning podcast, and you engage in conversations about these topics like a person who just met their first love.
• 2 years of experience (or more) in UX writing, content strategy, technical writing or in any field that focuses on User Experience (not Marketing or Advertising).
• Ability to test with prototypes (rough drafts and sketches, paper prototypes, working prototypes) and live builds is a plus.
• Demonstrate strong analytical and problem solving skills, and the ability to quickly develop recommendations based on tested evidence.
• Excellent communication skills is a must, you need to be able to articulate ideas clearly when speaking in English (Spanish is a huge plus).
• Ability to organize and prioritize while working on multiple, simultaneous projects of varied size and complexity.
• A portfolio with great writing for all sorts of digital experiences - websites, chatbots, apps or games - is a plus.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience with Writing in English for digital products and experience with UX process are mandatory requirements.

 

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

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