Back to jobs

Senior Product Manager

Los Angeles, California, United States · New York, New York, United States

Our mission

Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.

We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s API-first approach makes it easy for organizations of every size to build, customize, and scale their business.

Today, we power thousands of organizations ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare services—from preventative health and wellness to complex chronic care management. We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative.

Learn more at: https://www.gethealthie.com/

About the Role

We are hiring a Senior Product Manager - Scheduling to drive the next phase of Healthie’s best-in-class scheduling platform and API. Over 10 million appointments have been completed on Healthie because our product has been purpose-built to support the complexities of healthcare scheduling at scale. In this role, you’ll craft and execute Healthie’s Scheduling Product Roadmap because you have an incredible amount of customer empathy for how a strong scheduling system can drive clinically excellent care. You’ll join Healthie’s Core R&D team and collaborate with Design, Engineering, Support, and Success team members. You’ll help ensure that our product meets the needs of our customers—and their customers—while driving our mission to deliver meaningful impact in healthcare.

As a Senior Product Manager at Healthie, you’ll take ownership of product development from start to finish. You’ll collect and synthesize customer feedback from a variety of sources, using these insights to inform decision-making and prioritize initiatives that align with Healthie’s product vision and deliver the greatest impact. Working closely with R&D teams, you’ll assess technical feasibility, navigate tradeoffs, and manage product interdependencies to ensure a cohesive and effective roadmap.

You’ll also play a critical role in planning and coordinating delivery timelines with the R&D team, balancing long-term roadmap priorities with day-to-day activities and urgent needs. Managing versioning for releases, you’ll ensure timely follow-ups on iterations and fast-track improvements when needed. Throughout the process, you’ll act as the internal product expert and champion for your squad(s), communicating the “why” behind product decisions and leading feature rollouts with clear, accurate, and comprehensive documentation.

In this role, you’ll be action-oriented, an exceptional communicator, and driven by a no-ego, mission-first mindset. Most importantly, you’ll have a genuine passion for Healthie’s mission and for building products that make a difference. By fostering collaboration across teams and focusing on delivering a product that customers love, you’ll help Healthie continue to set the standard for innovation in healthcare.

Details, details

  • This is a full-time, hybrid position located in either our NYC or our LA office.
  • The base salary for this role is $150,000. - $180,000
  • U.S. work authorization is required and Healthie does not provide sponsorship.

About You

  • Proven Track Record – You have at least 7 years of product management experience including direct experience within healthcare and/or scheduling applications. You know how intricate amazing scheduling is and you dive directly into the complexity to deliver results that align with company goals.
  • Bias Toward Action – You confidently make decisions about what to prioritize (and what not to build), leveraging both qualitative and quantitative inputs. You embrace tradeoffs in pursuit of company goals and always maintain forward momentum.
  • Strong Communicator – You excel at conveying complex ideas clearly, whether in writing or speaking. Your ability to communicate effectively ensures alignment across internal teams and a seamless experience for customers.
  • Detail-Oriented – You have a love for the details and a critical eye for all use cases, edge cases, and interdependencies. Developers appreciate the requirements you write because they are clear, comprehensive, and make the implementation process efficient and enjoyable.
  • Customer-First Mentality – You have experience organizing and leading customer calls with thorough pre- and post-meeting follow-ups. Your focus on understanding customer needs drives the success of your product.
  • Resilient and Gritty – You have a relentless focus on execution. Obstacles don’t slow you down; you adapt and find solutions to ensure progress and results.
  • Mission-Driven – You have a deep passion for healthcare and are motivated by the opportunity to improve patient outcomes and experiences. Working at a company that shares this mission excites you.
  • Values-Driven – You embody Healthie’s values of Respect, Reliability, and Resilience in everything you do. Your work fosters collaboration, trust, and alignment with the company’s culture.
  • Experienced Across Key Areas – You bring expertise in at least two of the following: B2B SaaS, digital healthcare delivery, or customer support and/or success. Your experience enables you to contribute effectively in a dynamic and innovative environment.

Interview Process

  • Quick chat with Katie, Director of Talent (15 minutes)
  • Interview with Jonathan, VP of Engineering (30 minutes)
  • Executive Interview with Erica CEO and Cavan CTO, cofounders (20 minutes each)
  • Interview with Matt, Director of Design (30 minutes)
  • Group Interview with Micah, Engineering Manager; Emma, Director of Customer Success; and Dustin, Product Manager (45 minutes)
  • Reference checks

To learn more about Working at Healthie & our benefits, click here

Healthie participates in E-Verify.

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Healthie’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.