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Office & Lab Operations Coordinator

New York, New York

Helaina is a VC-backed biotech startup creating a new category of functional food products.

Our vision is to bring the functional properties of human proteins to food. Helaina will be the first company to put human milk proteins into food, defining a new category of consumer nutrition products focused on supporting immunity. We see a range of opportunities to use our breast milk proteins to enhance other types of functional foods for all segments of the population.

Helaina is backed by top VCs in the industry including Spark Capital, Siam Capital, Primary Venture Partners, and Plum Alley. We are a team of change-makers looking for our next team member who is intensely passionate about advancing synthetic biology for food and beverage products and redefining the future of nutrition.

About the Job:

This position is responsible for day-to-day coordination related to Helaina’s operations for the office, lab and onsite logistics.  Under the direct supervision of the Chief People Officer, the Operations Coordinator will be the day-to-day onsite point of contact for office and lab maintenance and purchasing needs.  They will also support the general administrative function and activities for logistics and supply chain, including shipping and receiving of effera™. 

What You’ll Do:

Office & Lab Operations

  • Coordinate office and facilities maintenance with building, office and lab vendors, i.e., engineering, cleaning, electrician, internet, etc.
  • Maintain equipment inventory for office and lab, and coordinate maintenance as needed - both preventative and for repairs.
  • Manage work order board, track progress and follow-up on open tickets with the appropriate contacts.
  • Attend safety and facilities meetings, and any additional meetings essential for the responsibilities.
  • Maintain and monitor the visitor log.
  • Manage Helaina’s access card inventory and set-up process.
  • Support lab and office inventory management and purchasing.  Receive, unpack and organize office and kitchen supplies.
  • File and report packing slips and receipts for accounting.

Logistics

  • Ensure that commercial and lab shipments are made on-time and issue-free.
  • Track and report on daily shipment activities.
  • Ensure that transportation arranged complies with applicable import/export, food safety, and/or dangerous goods regulations.
  • Manage shipping document retention to support quality assurance and regulatory requirements.
  • Ensure that over/short/damage claims and freight invoices are processed in a timely and efficient manner.
  • Support inventory control activities including inventory tracking, cycle counts and physical inventory.
  • Support shipment receiving and pack-out, order packaging and handling materials to support on-site shipping operations.

About You:

  • You have an Associate’s Degree, Bachelor’s Degree, or 5+ years of experience in an office operations, lab operations or customer service role.
  • You are self-aware, curious, and have a desire to learn.
  • You are personable, with outstanding written and verbal communication skills and a customer-service mindset.
  • You are process-oriented and organized with excellent attention to detail and deadlines.
  • You have outstanding collaboration and interpersonal skills and the ability to work across all levels and functions.
  • You are willing to roll up your sleeves and be part of a lean and nimble team.

Compensation is market-competitive with a yearly cash base of $50k - $60k plus equity.

Benefits:

Helaina was founded on the belief that families should have freedom of choice.  We are committed to providing an inclusive workplace that does just that, supporting our team's health, wellbeing and professional development at every stage and milestone.  We are proud to offer comprehensive health care, generous parental leave and childcare reimbursement, equity packages and more.  A few highlights include:

  • Full medical, vision and dental coverage
  • Short and long term disability insurance coverage
  • 401k match (up to 3%)
  • Unlimited vacation days, including an all-company holiday between Christmas and New Year
  • Paid Parental Leave for both parents + flexible return to work program
  • Childcare reimbursement program
  • Commuter Benefits
  • Leadership Development coaching through BetterUp

 

Visit us at https://www.myhelaina.com/news to learn more about Helaina.

 

Helaina is an Equal Opportunity Employer.  

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Helaina we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.  You may just be the strongest candidate for this or other roles.  For more information, please contact careers@myhelaina.com.  

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