Job Application for Employee Relations Director at Hibu

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Hibu is the leading provider of technology-enabled digital marketing solutions to small- and medium-sized businesses (“SMBs”) across the United States. The Company serves over 70,000 SMBs, with a focus on established businesses in high-value, non-discretionary industries such as home repairs/services, auto repair, legal and medical.The Company’s subscription-based offerings provide SMBs with an integrated, all-in-one outsourced digital marketing solution, including digital presence services (websites, listings, reviews and reputation management), performance marketing (mobile, social, SEO, SEM and display) and customer relationship management tools (marketing automation, email, and text messaging).

Learn more about working at Hibu from this video: Working at Hibu

Hibu is seeking an Employee Relations Director who will lead the business in creating an environment that is engaging, legally compliant and is thoughtful and deliberate in organizational design. This individual will partner with management to address employee relations issues, as well as field concerns from employees. This role oversees all employee relations activities, ensuring fair and consistent application of policies and procedures, proactive resolution of workplace issues, and alignment with organizational values and goals. The Director will serve as a trusted advisor to leaders, HR partners, and employees, driving strategies that promote engagement, retention, and a high-performance culture.

Responsibilities:

Develop, implement, and lead the organization’s employee relations strategy in alignment with business goals and HR priorities.
Serve as an advisor to executives and managers on performance and employee relations matters, risk mitigation, and policy interpretation. Ensure investigations are conducted with fairness, consistency, and confidentiality, and that outcomes are appropriately documented.
Partner with HR Leadership to identify trends, anticipate challenges, and recommend proactive solutions.
Work in partnership with the following:
- Team that identifies employee activities in hub locations that build camaraderie internally and in the community.
- Serves as the Campaign Coordinator for the Hibu United Way Campaign
- Team responsible for responding to agency and legal employment-related claims made against the organization in a thorough and timely manner.
Develop and implement training programs for managers on employee relations best practices.
Ensure programs and practices are in place to maintain a legally compliant environment, including the employee handbook, ethics hotline and other appropriate training programs.
Monitor turnover, identify trends and partner with senior leaders to put programs in place to reduce turnover and engage employees.
Ensure appropriate and effective performance management, including objective setting, processes and tools are in place to drive high performance and recognition.

Critical Skills:

Demonstrates character, integrity, and trust.
Exhibits professionalism, passion, energy, and commitment.
Effectively assesses situations and makes sound, business decisions.
Communicate effectively and compassionately with all levels of the organization, while maintaining a professional demeanor.
Collaborates, teams, and builds consensus.
Effectively organizes self and team.

Requirements:

7-10 years professional HR experience, with at least 5 years of working successfully with senior leaders in an organiztion.
Proven expertise in employment law, investigations, conflict resolution, and policy administration.
Exceptional interpersonal communication and influencing skills, with the ability to build trust and credibility at all organizational levels.
Ability to plan, coordinate, and direct work of self and others in various professional and tactical functions.
Strong analytical and problem-solving abilities with experience using data to make decisions.
Demonstrated ability to oversee sensitive matters with discretion and integrity.
Experience and ability to exercise judgement and discretion in establishing and maintaining good working relationships.

Preferred Qualifications:

Graduated from an accredited college or university with major course work in Business or Human Resource Management (or closely related field).
Human Resources Certification

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Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address applicationaccomodation@hibu.com : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

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Do you have 7-10 years of professional HR experience?

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hibu Applicant Statement PLEASE READ CAREFULLY: I certify that any misrepresentations or omissions in this application or in other information I give to Hibu Inc. (“Hibu”) orally or in writing may be cause for rejection or may be cause for subsequent dismissal if I am hired. I voluntarily authorize Hibu to make investigations of my person, employment, and other related matters as may be necessary in arriving at any employment decision or verifying information related to my application. I hereby release from all liability all persons or entities supplying or collecting such information. If I am employed, I understand that I may be required to sign agreements regarding noncompetition and regarding secrecy of communications and inventions, discoveries, or developments that I make, discover or develop during my employment at hibu. In accordance with Hibu’s policy to maintain a drug-free workplace, employees may be subject to drug testing throughout their employment as permitted by law. I hereby agree to such drug testing and release Hibu from all liability arising from such testing. I understand if I am offered employment, the offer is contingent on the outcome of a drug test and background check, including a check of criminal records. I understand that to be employed I must be lawfully authorized to work in the United States, in accordance with the Immigration Reform and Control Act of 1986 and I must show Hibu documents that will prove this authorization if I am offered the position. I also understand that I must possess a valid driver’s license and be insurable under Hibu's automobile and/or general liability insurance policies for any employment that involves driving on company business. If I am employed, I understand that my employment is "at will" and for no definite period of time. Either Hibu or I may terminate my employment at any time, with or without cause and with or without notice. I further understand that my employment is at will regardless of any statement made by a Hibu agent or employee or in a Hibu policy, practice, handbook, program, or any other written or oral materials. I understand that no representatives of H Hibu other than an Officer of hibu have the authority to make arrangements with me concerning the length of my employment. Such agreements must be in writing and signed by an Officer of Hibu. Hibu Inc. and its affiliated companies afford equal opportunity in employment to all qualified persons regardless of race, color, religion, sex, age, national origin, sexual preference, disability, veteran status, or any other factors prohibited by law. Discrimination in employment practices is prohibited by federal and state law.

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To View a copy of the hibu Drug-Free Workplace/Use of Alcohol Policy, please copy and paste the link below into your browser: http://cdn.h-static.com/hr/hibuDrug-FreeWorkplace/UseofAlcoholPolicy.pdf DRUG TESTING AUTHORIZATION CONSENT (For select positions that require Driving) I, the undersigned, hereby knowingly and voluntarily authorize and consent to the collection and testing of specimens of my urine by a collection site and laboratory to be designated by hibu, or its designated agent, Sterling Infosystems Inc., for the purpose of drug testing. I understand that the collection and testing of specimens of my urine will only be asked of me after a conditional offer of employment. I understand that the substances my specimen will be tested for are: Opiates, Cocaine, Phencyclidine, and Amphetamines. Also, to include MDMA (Ecstasy) if utilizing hair testing option. I authorize the collection site, laboratory and medical review officer (MRO) to disclose the results of my drug tests to Sterling Infosystems Inc., and I further authorize Sterling Infosystems Inc.to disclose the results to Hibu. I understand that if the result of my urine screen is diluted or otherwise interfered with, that depending on the nature of interference, I may be given the option to take a second urine test, or a hair test where a hair specimen will be required (in accordance with the law). I acknowledge that the drug test results will be utilized by hibu to determine my eligibility for employment. I further acknowledge that a positive drug test will result in denial of employment. I acknowledge that at the time of collection, a refusal to authorize the collection and testing of my urine by the collection site and laboratory or a refusal to authorize the above disclosure of the test results will result in denial of employment. I acknowledge that a copy of Hibu's drug testing policy has been made available for my review (at the end of this application document). Applicants who are denied employment based upon their drug test result must wait one year to the date of drug testing result to be reconsidered as an applicant. At that time, all required pre-employment testing would apply. In addition, I hereby knowingly and voluntarily release Hibu,Sterling Infosystems Inc. the collection site, the testing laboratory and their respective officers, directors, employees and agents from any and all claims, damages, losses, liabilities, costs and expenses, including attorney fees, arising from or relating to such collection and testing and any disclosure of the results thereof, including without limitation, the disclosure of any inaccurate or incomplete results, to the fullest extent permitted by law. I acknowledge that if I am under 18 years of age, my parent or guardian will be provided with a copy of Hibu's drug testing policy and will sign this consent as acknowledgement of receipt as a condition of my employment with hibu. (Applicants under 18 years of age must notify the Human Resources professional making the offer of employment of the need for a hard copy of this document and Hibu's drug testing policy for the applicant's parent or guardian review and signature.) I have read and understood the above Authorization & Consent in its entirety, and I agree that a copy of this document is as valid as the original.

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Employee Relations Director

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