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Insurance Operations Specialist

Springfield, IL

Insurance Operations Specialist (Underwriting Operations)

Are you detail-oriented, organized, and passionate about insurance operations? Join our dynamic Underwriting team as an Insurance Operations Specialist, where your skills will directly impact the accuracy, efficiency, and quality of our underwriting process.

About the Role:

As an Insurance Operations Specialist, you'll play a key role in evaluating individual risks against corporate standards to ensure accurate policy placement and top-tier service. You’ll also support critical functions like policy changes and renewals, collaborating across teams to drive success.

Responsibilities:

  • Evaluate individual risks to determine acceptability and ensure proper policy placement per corporate standards
  • Review, evaluate, and process change requests and renewals in accordance with underwriting guidelines, business practices, and state regulations
  • Maintain individual production and quality standards in a fast-paced environment
  • Communicate clearly and professionally with internal teams and business partners
  • Collaborate with peers and management to identify and implement process improvements
  • Support department service-level agreements for timely processing
  • Maintain a strong working knowledge of Property & Casualty underwriting philosophies and industry practices

Requirements:

  • High school diploma or GED required.
  • College degree or some college preferred.
  • Prior knowledge or experience with Property & Casualty insurance products is a plus.
  • Strong organizational and data entry skills.
  • Effective verbal and written communication skills.
  • A proactive mindset and a collaborative spirit.
  • Ability to manage multiple tasks and prioritize effectively.

Salary Range 

        $19.66 - $29.04 per hour. 

Salary is commensurate to experience, location, etc.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

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