Back to jobs

Director of Quality

San Francisco, CA

Who We Are

HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates.

We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless.

We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset.

By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work.

Join us as we reinvent work, so people everywhere can do their best work.

About The Role

As the Director of Quality at HP IQ, you will lead a comprehensive quality organization responsible for delivering exceptional, end-to-end product experiences across hardware, software, and AI pipelines. In this pivotal role, you will oversee Build and Release, Infrastructure, Automation Engineering, and Quality Test Engineering teams, ensuring seamless integration and high-quality standards for all products.

This role requires addressing traditional quality challenges while pioneering scalable, proactive processes for testing and automating non-deterministic systems, including AI-driven products. You will define the strategy to expand quality processes from inception to deployment and align them with HP IQ's ambitious vision of innovation.

Your leadership will foster a culture of innovation, accountability, and excellence in quality, enabling HP IQ to scale across multiple product lines and operating systems.

What You Might Do

  • Lead a multidisciplinary team across Build and Release, Infrastructure, Automation Engineering, and Quality Test Engineering, fostering a culture of innovation and excellence.
  • Develop innovative testing methodologies to address the complexities of AI-driven products, including efficacy and prompt effectiveness for AI pipelines.
  • Oversee the creation of test contracts that delegate specific testing responsibilities to integration and validation teams, ensuring comprehensive coverage.
  • Define and implement a forward-thinking quality strategy that integrates hardware, software, and AI pipeline testing for HP's portfolio of devices, ensuring robust and scalable processes.
  • Standardize bug triage processes, establishing consistent classification and prioritization mechanisms across teams.
  • Build tools and frameworks to support automation and testing at scale, enhancing developer productivity and code hygiene.
  • Develop KPI's and quality goals for individual product teams across HP's ecosystem of devices.  
  • Collaborate with cross-functional teams to ensure quality planning is integrated from inception through deployment, reducing surprises and enhancing delivery outcomes.
  • Provide detailed, data-driven insights into product quality and readiness to ship, continually improving quality metrics and processes.

Essential Qualifications

  • 10+ years of professional experience in Quality Assurance, Test Engineering, or related roles, with significant experience in end-to-end hardware and software integration.
  • 5+ years of leadership experience managing diverse, multidisciplinary teams in quality-related functions.
  • Proven expertise in developing quality processes and automation frameworks for hardware-software products.
  • Experience shipping globally and managing hardware + software products across their entire lifecycle, from concept to deployment.
  • Strong track record of addressing complex challenges in testing non-deterministic systems, such as AI or machine learning-based products.
  • Deep knowledge of test methodologies, automation tools, and best practices for managing quality in scalable organizations.
  • Exceptional communication, collaboration, and stakeholder management skills.

Preferred Skills

  • Demonstrated success in building and scaling quality teams and processes in dynamic, startup environments.
  • Familiarity with AI technologies and their unique quality assurance demands, with a passion for exploring innovative solutions.
  • Strong organizational skills, including prioritization and time management in environments with competing objectives. 
  • Commitment to delivering exceptional user experiences through high-quality products

Salary Range:  $250,000 - $325,000

Compensation & Benefits (Full-Time Employees)

The salary range for this role is listed above. Final salary offered is based upon multiple factors including individual job-related qualifications, education, experience, knowledge and skills.

At HP IQ, we offer a competitive and comprehensive benefits package, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 
    • 4-12 weeks fully paid parental leave based on tenure
    • 11 paid holidays
    • Additional flexible paid vacation and sick leave (US benefits overview)

Why HP IQ?

HP IQ is HP’s new AI innovation lab, building the intelligence to empower humanity—reimagining how we work, create, and connect to shape the future of work.

  • Innovative Work
    Help shape the future of intelligent computing and workplace transformation.
  • Autonomy and Agility
     Work with the speed and focus of a startup, backed by HP’s scale.
  • Meaningful Impact
     Build AI-powered solutions that help people and organisations thrive.
  • Flexible Work Environment
     Freedom and flexibility to do your best work.
  • Forward-Thinking Culture
    We learn fast, stay future-focused, and imagine what comes next—together.

Equal Opportunity Employer (EEO) Statement

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in HP IQ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.