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Support Intern

Lincoln, NE

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.  

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

Your Role

We're looking for current students to join our Support team in June 2025 for a 6-7 month internship opportunity. You’ll be working with a department full of talented people who provide technological support to our users. If you’re excited by the idea of making a real impact on sports teams by answering questions via phone, email or live chat, we want to hear from you.

This role requires working  in the office, so we're currently considering candidates who live within a commuting distance of our headquarters in Lincoln, Nebraska. 

Must-Haves

  • Current student. You expect to graduate in December 2025 or May 2026.
  • Empathetic. You can easily put yourself in someone else's shoes to find them the best solution.
  • Communication skills. You're able to clearly provide solutions with a human touch, both through email and on the phone. You can ensure customers understand their technical issues and how you’ll resolve or elevate them.
  • Organized. Your time-management skills enable you to thrive in school, life and at work. Strategically planning and prioritizing these various responsibilities and events is what helps you be successful.

Nice-to-Haves

  • Customer service experience. The way we speak and interact with customers matters. A previous role in a customer setting would ensure you know how to present information in various situations.
  • Team-oriented. You can collaborate with other staff to research and resolve technical issues. 
  • Prior Hudl knowledge. Our clients come to us to enhance their game—you’ll make sure they know how to use Hudl in the best way possible.

Our Role

  • Ask you to make an impact. You're part of the team—that means you'll have real responsibilities. We want to hear what you think and see what you can do.
  • Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But even if you’re taking advantage of the opportunity to work remotely, we’ll provide you the tech you need to do your best work.
  • Develop your career. On top of working alongside some of the best professionals in the business and gaining real-world experience, we’ll give you extra opportunities like lunch-and-learns and access to curated libraries to round out your internship.
  • Support your wellbeing. You’ll have an entire team on your side to give advice and provide answers to your questions, plus more resources like topic-specific Slack channels and employee resource groups. In short, we have you covered.

Compensation

The hourly pay range for this role is set by a candidate’s year in school, and will be determined by their academic standing at the start of the internship.

Base Hourly Range

$15 - $15.50 USD

Inclusion at Hudl 

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. 

We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. 

We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

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Voluntary self-identification, gender and race

We'd like to know how well we're doing to ensure diversity, equity and inclusion in our recruitment processes. To help us reach this goal, we'd appreciate if you'd take our diversity questionnaire. Your voluntary choice to complete it will create a separate, confidential record of your name, where you learned about the role you applied for, and information about protected characteristics (UK: the Equity Act 2010).

This information will be automatically removed from your profile prior to reviewing your application. Your data is kept strictly confidential and won't be used as a part of the selection process. We'll only use it to measure our recruitment activity and to make reasonable adjustments for disabled employees.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Hudl are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

The Regulation (EU) 2016/679 and the applicable national data processing regulations  (together, the “Applicable Legislation”) for candidates applying to the positions in the EU  give rights to individuals in respect of personal data held about them by others and as directed by the above Applicable Legislation Hudl provides you the following information:

  1. Hudl Privacy Policy can be found at https://www.hudl.com/privacy .
  2. Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes.  Hudl’s headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site.
  3. Diversity information is defined by the DPA as “sensitive”.  The information you give will be held on both manual and electronic systems by Hudl.
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