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Hybrid - Technical Operations Analyst

Dublin, Ireland

Technical Operations Analyst 

All of our roles are Hybrid – 3 days in the Office

Office Location – North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7

Due to our growing teams, Interactive Brokers seeks an individual to join our expanding Technical Operations team. To provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported at all times with locations across the globe with vigilance, tenacity and precision. Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline to achieve that goal. With bushido spirit, these operators develop tools, systems and solutions to ensure the correct function of the various systems encompassing Interactive Brokers' platform.

The operators gain experience and provide additional value working under the expert direction of senior trade, skill and industry experts to resolve complex issues with specific technology, hardware and software components.

Your Responsibilities:

  • Monitor all aspects of the Interactive Brokers global brokerage system
  • Analyze, address, escalate and resolve brokerage system operational issues
  • Communicate with exchanges to configure, test, and implement new trading technologies
  • Work with our developers to design new and improved existing brokerage processes
  • Design and develop new monitoring and automation processes
  • Act as the primary escalation point for any technical issues
  • Strong English communication skills

Key Requirements

  • A Bachelor's degree or apprenticeship in a technical discipline
  • In-depth knowledge of computers, networks and technology in general
  • The ability to analyze and solve problems promptly and accurately

 Recommended

  • Prior Experience in a Technology Position
  • Experience with Unix / Linux style command line interfaces
  • Prior experience with scripting languages (e.g., Shell, Perl, Python)
  • A keen desire to explore and learn new concepts, systems and technologies

#LI-RB1

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

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