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Market Director, Japan and Korea (Ecommerce)

Japan - Remote / Home Office

Job Summary: 

The Market Director, Japan and Korea (Ecommerce) is a key business leader who will be responsible for leading the strategic direction for iHerb Japan and Korea's business and integrated marketing.  iHerb is looking for a growth focused leader to drive market success in Japan and Korea, owning end-to-end growth strategy.

Job Expectations:

  • Drive executive leadership to deliver Japan and Korea's growth by leading the development of new business opportunities and partnerships in the region, including marketplaces, payment partners, influencers, B2B and offline sales opportunities.
  • Lead marketplace growth on Rakuten and new platform expansion
  • Develop integrated marketing communication strategy that will help to increase brand awareness, support new customer acquisition and customer retention.  
  • Continuously drive growth by applying a clear understanding of the iHerb Japan’s brand, consumer and industry trends, to marketing, merchandising, content, and business strategies.
  • Own Japan Market budget, manage efficient use of resources and budget to prioritize the most impactful opportunities for growth and profitability in the market.
  • Work collaboratively with cross functional teams – brand teams, marketing operations,  merchandising, finance, global logistics and operations teams to ensure growth goals are met.
  • Maintains awareness of competitive activity, regulatory/compliance changes and regularly communicate with HQ team on changes and plans
  • Manage team members based in Japan and Korea

    Knowledge, Skills and Abilities:

    Required:         

    • Role is based in Japan (Hybrid role based in Tokyo)
    • Japanese speaking ability and strong English communication skills
    • 15+ years of ecommerce and marketing experience
    • Demonstrated experience and knowledge of ecommerce growth strategies in the direct to consumer retail space in Japan and Korea
    • Experience managing a team, in-person and/or remotely.
    • Experience collaborating effectively across all levels of an organization, from C-level to individual contributor level.
    • Familiarity with VMS (supplement category) compliance, cross-border retail and global logistics a plus.



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Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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