Inbound Interim OS&D 1ST Mon-Fri
Job Summary:
The Overage, Shortage and Damage (OS&D) position is responsible to document and research all receiving discrepancies. Coordinates with Purchasing and Accounting to resolve product discrepancies in compliance with Good Manufacturing Practice (cGMP), Inventory and Safety procedures.
Job Expectations:
Research product discrepancies found during the receiving process
Accurately documents receiving discrepancies in WMS
Coordinate with Purchasing and Accounting to resolve discrepancies
Monitor status of discrepancies to ensure timely resolution
Coordinates Return to Vendor shipments
Required to communicate and assist staff with issues receiving product into the system
Ensure that all care is provided with respect to customer, client and co-workers’ rights
Ensure a safe and clean work environment
Maintain confidentiality
Adheres to cGMP training and guidelines
Adhere to work schedules in completing and performing assigned tasks
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Requires knowledge of inventory management procedures and general warehousing practices
Ability to provide guidance and direction
Must de detail oriented, organized, accurate and thorough
Effective English verbal and written communication skills
Independent Self Starter/Team Player
Must have strong problem solving skills
Experience Requirements:
Generally requires a minimum of (6) months to three (3) years of receiving clerk and general warehouse experience.
Education Requirements:
High School Diploma or a combination of education and equivalent work experience.
Equipment Knowledge:
Microsoft proficiency
(WMS) system
May be required to operate material handling equipment, including pallet jacks, forklift, etc.
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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