Job Application for SAP Development Manager at iHerb

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Position Overview

The SAP Development Manager will lead and manage the SAP development team, ensuring the delivery of high-quality, robust solutions that
support business objectives and drive operational excellence. This role is responsible for all aspects of SAP technical development—including
ABAP programming, integration (CPI, BTP), and adherence to Quality Assurance and Center of Excellence (CoE) standards. The SAP
Development Manager will collaborate closely with business and IT stakeholders, manage code and configuration reviews, and drive best
practices for testing and solution delivery.

Key Responsibilities
Governance & CoE Standards

Maintain and evolve SAP CoE code/config reviews, development, integration, and testing guidelines.
Ensure documentation completeness for all technical objects and testing artifacts.
Provide governance oversight for vendor or AMS-delivered developments.
Define, implement, and enforce Center of Excellence (CoE) standards and best practices for SAP development.
Conduct and manage regular code and configuration reviews to ensure high quality and compliance with standards.
Ensure all deliverables undergo thorough quality checks and meet documentation requirements.

Innovation, AI, and Automation

Drive innovation by exploring and implementing AI solutions that enhance both business and technical SAP processes.
Collaborate with business process owners to identify use cases where AI can improve decision-making, forecasting, and operational

efficiency.

Partner with technical teams to evaluate and deploy AI/ML capabilities in SAP (e.g., embedded analytics, predictive scenarios,

intelligent RPA).

Proactively identify automation opportunities in SAP development, integration, testing, and transport management processes to reduce

manual effort and improve accuracy.

Establish a framework for prioritizing, piloting, and scaling AI and automation initiatives in alignment with CoE governance and business

goals.

Monitor emerging SAP and AI technologies, share insights with stakeholders, and recommend adoption strategies where value can be

realized.

Team Leadership & Management

Lead, mentor, and develop a team of SAP technical professionals (developers, integration specialists, QA).
Manage team performance, set clear goals, and ensure alignment with business and IT strategies.
Coordinate with the SAP Support Manager and other IT leaders to ensure seamless support and project delivery.
Stay on the top of SAP Innovation and maintain Technical Roadmap

SAP Development Management

Oversee all SAP development activities, including ABAP programming, custom enhancements, and system modifications.
Ensure timely delivery of solutions that meet business requirements and technical standards.
Manage technical designs, estimations, and delivery timelines for development work.
Enable coding/config standards and follow the ‘Keep the Core’ approach

SAP Transports Management

Manage all SAP transport creation, sequencing, and migration across environments.
Ensure proper dependency management and sequencing to avoid conflicts.
Validate and confirm that transports function correctly in production post-migration.
Maintain a full audit trail of transport approvals and changes in compliance with CoE governance.

SAP Integration (CPI, BTP, and Others)

Lead SAP integration efforts using SAP Cloud Platform Integration (CPI), Business Technology Platform (BTP), and related middleware

tools.

Oversee integration architecture, design, implementation, and support for end-to-end business processes.
Collaborate with external partners and internal teams for seamless integrations.

Testing Strategy & Practices

Develop and oversee comprehensive testing strategies, including unit, integration, regression, and user acceptance testing (UAT).
Ensure test plans and scripts are created, maintained, and executed for all SAP developments and changes.
Collaborate with QA teams to continuously improve testing methodologies and practices.

Stakeholder Collaboration

Serve as the primary point of contact for SAP development matters for business, IT, and external partners.
Collaborate with project managers, architects, and functional teams to deliver business solutions.
Communicate progress, risks, and issues to stakeholders in a clear and timely manner.

Process Improvement and Optimization

Consistently seek opportunities to improve and simplify support processes. Drive automation where feasible to increase efficiency,

scalability, and quality of service. Proactively look for ways to optimize operational costs without compromising service standards.

Champion support-related process improvements and automation opportunities.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s preferred.
10+ years of experience in SAP development and integration, including hands-on ABAP, CPI, and BTP.
5+ years of team leadership or management experience.
Strong understanding of SAP CoE standards, SDLC, and quality assurance practices.
Experience with SAP testing strategies and tools.
Excellent communication, leadership, and stakeholder management skills.

Preferred Skills

SAP Certification(s) in development or integration.
Experience in Agile/Scrum project environments.
Knowledge of S/4HANA, Fiori, or other advanced SAP technologies.

#LI-JC1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$139,020 - $215,903 USD

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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SAP Development Manager

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