Salesforce Release Manager

At Innovation Solved, we partner with forward-thinking organizations to design, build, and scale modern digital solutions. Our teams work at the intersection of technology, strategy, and execution—solving complex problems and delivering real business impact for our clients.

We’re always looking for talented, driven professionals who thrive in collaborative environments, take ownership of their work, and are excited to grow alongside a fast-moving consultancy. If you’re passionate about building smart solutions and making a measurable difference, you may be a great fit for our team.

ROLE OVERVIEW 

The Senior Salesforce Release Manager will serve as the operational backbone of our Salesforce delivery practice. This individual will own the end-to-end release management lifecycle across multi-cloud Salesforce environments, working closely with architects, developers, QA engineers, and client stakeholders to ensure high-quality, predictable deployments. This is a high-impact, highly visible role that requires a blend of technical expertise, process discipline, and strong communication skills. 

KEY RESPONSIBILITIES 

Release Planning & Execution 

• Own and manage the full release calendar across multiple Salesforce orgs and project tracks 

• Plan, coordinate, and execute deployments using tools such as Salesforce CLI, Copado, Flosum, or Gearset 

• Define and enforce branching strategies, sandbox refresh schedules, and code promotion policies 

• Lead release readiness reviews and deployment go/no-go decisions 

Change & Environment Management 

• Maintain governance over sandbox environments, ensuring alignment across dev, QA, UAT, and production 

• Track and manage change sets, metadata components, and version history across orgs 

• Identify and resolve environment conflicts, dependency issues, and deployment failures 

• Partner with architects to establish and evolve DevOps best practices across the practice 

Stakeholder Communication & Governance 

• Serve as the primary point of contact for release-related communications to internal teams and clients 

• Produce release notes, deployment runbooks, and rollback plans for each major release 

• Facilitate release retrospectives and drive continuous improvement to release processes 

• Manage and escalate risks and blockers proactively to project leadership 

Process & Tooling 

• Design and maintain CI/CD pipelines and automated deployment workflows 

• Champion and enforce change management policies, CAB processes, and release governance frameworks 

• Document and continuously improve release management SOPs and internal playbooks 

• Support pre-sales and scoping activities by providing expertise on release and DevOps strategy 

QUALIFICATIONS 

Required 

• 5+ years of Salesforce release management or DevOps experience in a consulting or enterprise environment 

• Deep hands-on knowledge of Salesforce metadata deployments, change sets, and Salesforce DX (SFDX) 

• Experience with at least one release management platform: Copado, Gearset, Flosum, or AutoRABIT 

• Proficiency with source control (Git/GitHub/Bitbucket) and CI/CD pipeline tools (Jenkins, GitHub Actions, Azure DevOps) 

• Strong understanding of Salesforce multi-cloud architecture (Sales Cloud, Service Cloud, Experience Cloud, etc.) 

• Demonstrated ability to manage concurrent releases across multiple client environments simultaneously 

• Excellent written and verbal communication skills; comfortable presenting to technical and executive audiences 

• Active Salesforce Administrator certification (ADM 201) or higher 

If this role aligns with your experience and interests, we encourage you to apply. Our team carefully reviews every application, and if there’s a strong match, someone from Innovation Solved will be in touch to discuss next steps.

Even if you don’t meet every requirement, we still welcome your application—growth, curiosity, and problem-solving mindset matter to us. We appreciate your interest in Innovation Solved and look forward to learning more about you.