Collections Analyst

Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry’s core ad infrastructure for omnichannel planning, buying, and billing.
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We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising.

We are looking for a bright, hardworking, curious and passionate Collections Analyst to join our finance team. This is a fantastic opportunity for an experienced individual to gain hands-on digital advertising industry exposure, resolving client issues and improving cash flow in an award winning digital advertising company. 

The Impact You'll Make:

• Manage a strategic account portfolio of customer receivables and work to maximize cash flow by solving customer payment issues
• Full cycle of accounts receivable past due balances, including research, analysis, account reconciliations, and application of cash for global agencies, brands and publishers
• Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles and address pain points 
• Resolving invoice discrepancies by collaborating with internal teams as needed
• Maintain customer relationships by responding timely and accurately to both internal (company) and external (client directly) questions and requests for information through email and client facing ticketing system (Zendesk)
• Understand the Innovid billing processes to provide guidance to customers, identify defects and improve resolution of AR
• Escalating when appropriate to direct manager and/or senior leaders
• Keeping detailed notes, task creation and reminders in our collection’s tools
• Providing detailed updates to internal leadership teams on the customer account status and path to resolving outstanding issues

What You'll Bring to Us:

• +2 year of relevant experience collections focused
• Previous experience working on international companies/ teams 
• Strong English verbal, listening and written communications skills
• Basic Excel skills
• Proficiency with accounting software packages (ERPs)
• Bachelor's Degree in Finance or related fields - Preferred
• Highly organized with exceptional attention to detail and ability to prioritize
• Analytical, self-motivated, quick learner able to work independently and in a team

What We Will Offer You:

• Unlimited Vacations
• Monthly Inflation updates
• Lunch Credit
• OSDE 410 as medical assurance 
• English lessons
• Gym coverage
• Internet coverage
• Stock Units (RSUs)
• 1 extra paid month for primary & secondary birthing caregivers
• Learning & Development - Tools and Training 
• Hybrid & flexible working model - nice offices in Parque Chas with endless snacks & beverages
• Pet friendly
• High visibility roles with a tremendous amount of growth potential 
• Global team and cross-company collaboration unlike anywhere else!

There is no such thing as the perfect resume, or someone that checks every box. At Innovid, we are generous with our time and knowledge, and always ready to teach. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and add to Innovid.

Equal Opportunity Employer: Innovid is an equal opportunity employer, committed to our diversity and inclusiveness. We consider all qualified applicants regardless of race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. We are actively working to be an anti-racist organization. We're committing to creating an inclusive and equitable workplace for all of our employees. You can read more about our commitment to DEI here.

If you are located within the EEA and subject to GDPR or are a California resident subject to the California Consumer Privacy Act, click here to understand how Innovid processes your personal information and how you can exercise your rights.