Early Careers and Partnerships Recruiter

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

Intercom is at the forefront of AI-driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI-enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently, all through our seamless platform.

More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you’re eager to grow in a fast-paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you.

We are looking for an Early Careers Recruiter to join our Talent Acquisition team to help build the next generation of engineering talent that will power the technology behind Fin. In this role, you’ll be a trusted partner to engineering leadership, students, graduates, and early-career candidates, delivering engaging and inclusive experiences while building strong relationships with universities and early-talent communities.

What will I be doing? 

• Build and nurture early careers talent pipelines through university partnerships, campus engagement, events, and targeted outreach to students and graduates.
• Own and evolve Intercom’s intern and graduate hiring programmes end-to-end, with the opportunity to design, build, and scale processes, assessments, and experiences as the programmes grow.
• Partner closely with hiring managers and business leaders to shape early-career hiring strategies, workforce planning, and long-term talent pipelines.
• Develop and manage strategic relationships with universities, educators, and external partners, including initiatives such as Immersive Software Engineering at the University of Limerick and the Irish Maths Trust.
• Lead student and teacher engagement initiatives, including acting as Head of Student and Teacher Engagement for the Stripe Young Scientist and Technology Exhibition.
• Use data and insights to evaluate programme performance, identify gaps, and continuously improve hiring outcomes, efficiency, and candidate experience.
• Strengthen Intercom’s early-careers employer brand by building scalable attraction strategies, on-campus presence, and storytelling that reflects our mission and values.
• Manage the full early-career candidate lifecycle, from attraction and application through offer and onboarding, ensuring a high-quality, inclusive experience at every stage.
• Represent Intercom’s mission, values, and commitment to developing future talent with professionalism and authenticity across all external engagements.

What skills do I need? 

• 3+ years of experience in early careers, campus, or university recruiting, with hands-on ownership of intern and graduate hiring.
• Strong ability to attract and engage early-career engineering talent through university partnerships, events, programmes, and targeted outreach.
• Solid understanding of the early-careers and technical hiring landscape, particularly in Ireland.
• Excellent multitasking skills. You can manage multiple programmes, timelines, and stakeholders while keeping hiring processes running smoothly.
• Exceptional communication and relationship-building skills—you earn trust with students, university partners, hiring managers, and internal teams.
• Strong analytical and problem-solving abilities. You use data and feedback to improve hiring outcomes, programme effectiveness, and candidate experience.
• Experience using social and professional platforms (such as LinkedIn and other early-talent channels) to build pipelines and strengthen employer brand.
• A proactive, growth-oriented mindset. You’re excited to build, iterate, and scale early-career programmes and continuously level up your recruiting craft.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.