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Event Operations Manager - Remote (6243)

Richardson, TX

itD is seeking a highly organized, creative, and results-driven Event Operations Manager to support the planning and execution of large-scale corporate conferences and experiential events. This role will serve as a key member of the event team, partnering with internal stakeholders, agency partners, production vendors, and content leads to deliver exceptional attendee experiences.

The ideal candidate brings a well-rounded background in corporate event management operations, with expertise spanning conference planning, production, branding, content development, and experiential activations. They thrive in fast-paced environments, excel at managing multiple workstreams simultaneously, and possess strong project management skills to keep cross-functional teams aligned and accountable.

The role is 100% remote. This is an hourly, W2 opportunity with itD and contracted at a Fortune 500 client in Silicon Valley. The individual selected will be instrumental in helping us continue to deliver excellence to our base of leading global accounts.
You will also interact closely with itD's Communities of Practice (CoP), expand your network, and grow your career. This is a unique chance to meet others who think differently and are passionate about challenging the status quo!
 
Internal Responsibilities
  • Attend regular internal practice community meetings.
  • Collaborate with your itD practice team on industry thought leadership.
  • Complete client case studies and learning material (blogs, media material).
  • Build out material to contribute to the Digital Transformation practice.
  • Attend internal itD networking events (in person and virtual).
  • Work with leadership on career fast-track opportunities.
Job Title: Event Operations Manager
Location: Remote USA (preferably CT/ET)
Duration: Ongoing, contiengent upon personal performance and quarterly budget reviews
Compensation: DOE + full benefits
Interview: 3 Rounds, Webex video
Years of Experience: 5+
Travel: October 3, 2026 - October 9, 2026

Required Skills and Who You Are:

Position Summary
The Event Manager is responsible for planning, operations, and execution of Tech Enterprise, global first-party events, including flagship customer conferences and regional event programs. This role serves as the operational lead and project manager for complex, multi-day events, driving cross-functional collaboration and ensuring exceptional attendee experiences while delivering against business objectives.

Key Responsibilities

  • Serve as the Event Operations & Program Management lead, owning processes from planning through post-event reporting for WebexOne.
  • Lead designated workstreams for WebexOne, including logistics, staffing, security, vendor management, space planning, and furniture and décor
  • Develop and manage comprehensive project plans, timelines, milestones, and deliverables to ensure successful event execution.
  • Lead cross-functional workstreams and facilitate collaboration among marketing, product, sales, executive communications, technical teams, agencies, and external vendors.
  • Coordinate and facilitate weekly planning meetings and status updates with stakeholders and vendor partners.
  • Oversee event logistics, venue operations, staffing, housing support, and attendee experience initiatives.
  • Plan and execute ancillary events, executive meetings, receptions, and customer engagement opportunities.
  • Manage event staffing plans and preparation and scheduling of brand ambassadors and event support staff.
  • Lead security planning and coordination for large-scale, multi-day events.
  • Manage relationships with event agencies and third-party vendors, including contracts and deliverables.
  • Create executive presentations, planning materials, post-event reports, and recommendations for future improvements.
  • Partner with Event Directors and Event Leads to drive cross-functional alignment and ensure successful event delivery.
  • Support planning and execution of additional events with expo booth and speaking sponsorships, as assigned 
  • Step in to support additional responsibilities and address operational gaps in an ever-changing event environment.
Minimum Qualifications
  • Bachelor's degree in Business, Marketing, Communications, Hospitality, Event Management, Project Management, or a related field.
  • 5+ years of experience in event management, operations, or project management supporting large-scale, in-person and hybrid first-party events, including conferences, tradeshows, and executive customer experiences.
  • Demonstrated experience managing complex, cross-functional event programs with multiple internal stakeholders and external vendors.
  • Experience planning and executing conferences, tradeshows, and customer engagement events.
  • Proven ability to manage event staff supporting large-scale, multi-day events.
Preferred Skills & Competencies
  • Exceptional project management and organizational skills.
  • Strong leadership and interpersonal skills.
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills with a solutions-oriented mindset.
  • Ability to thrive in fast-paced, high-pressure environments.
  • High attention to detail and commitment to operational excellence.
  • Proficiency in Microsoft Office, SharePoint, Smartsheet, and project management platforms.
  • Willingness to travel to support on-site event execution.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

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