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Accounts Receivable (AR) Manager

Cambridge, MA

Iterative Health is a healthcare technology and services company on a mission to advance gastrointestinal care through relentless innovation. With deep expertise in artificial intelligence and clinical research, we empower healthcare professionals to provide consistently high-quality colorectal cancer screenings and support clinical research teams and study sponsors to expand and accelerate patient access to novel therapeutics.

About the Role

We are seeking a highly organized and experienced Accounts Receivable (AR) Manager to lead our AR operations with a focus on clinical research projects. The ideal candidate will have 5–7 years of AR experience, including NetSuite proficiency, a strong background in collections management, and expertise in long-term, milestone-based contracts with partial payment structures. Experience in Real Time software and advanced Excel capabilities are also essential. This individual will manage AR processes, oversee a team, and ensure accurate, timely collections and reporting.

Location: Cambridge, MA

Responsibilities

Accounts Receivable & Collections Management:

  • Oversee all AR functions including billing, invoicing, cash applications, and collections.
  • Manage collections for long-term contracts that include milestone-based and partial payments.
  • Partner with project management and contract teams to align invoicing and collections with project milestones.
  • Ensure timely and accurate application of customer payments against open invoices.

System & Reporting Responsibilities:

  • Leverage NetSuite to manage AR operations and generate financial reports.
  • Use Real Time software to track project data and integrate AR activities where appropriate.
  • Develop and maintain customer aging reports, DSO tracking, and collection forecast reports.
  • Build and maintain dashboards and reports in Excel, including pivot tables and reconciliation worksheets.

Team Leadership & Process Optimization:

  • Supervise, mentor, and develop the AR team to improve performance and efficiency.
  • Establish KPIs for the AR function and drive process improvements to reduce aging and bad debt exposure.
  • Collaborate with other departments including Finance, Project Management, and Legal to resolve billing issues and support customer relationships.
  • Lead AR-related audits and prepare supporting documentation as needed.

Industry-Specific Focus:

  • Apply knowledge of clinical research billing practices and revenue cycle requirements.
  • Ensure AR practices align with clinical study timelines, contracts, and regulatory requirements.
  • Collaborate with other team members to ensure accurate financial reporting and support cost analysis initiatives.

What We’re Looking For

Required Qualifications

  • Education: Bachelor’s degree in Accounting, Finance, or Business Administration.
  • Experience: 5–7 years of progressive AR/accounting experience, with at least 2 years in a managerial or supervisory role.
  • Minimum 2 years of experience working within the healthcare industry.
  • Proven track record managing collections on milestone-based contracts with partial payment structures.
  • Experience in clinical research industry AR is required.
  • Proficient in NetSuite and Real Time software.
  • Strong knowledge of Microsoft Excel (pivot tables, VLOOKUP, etc.).

Preferred Qualifications

  • Exceptional attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Some of our benefits include:

  • Vision/Dental/ Medical Insurance
  • Life/Disability Insurance
  • Parental Leave
  • Stock Options
  • Flexible Work Hours
  • Unlimited Paid Time Off

At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

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