Virtual Assistant (International)

Job Description

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to provide essential administrative and operational support within the organization. The ideal candidate will play a key role in managing schedules, facilitating communication, coordinating meetings, and executing a variety of tasks to ensure smooth daily operations. This role requires flexibility, strong organizational skills, and a commitment to enhancing overall productivity and efficiency. 

Job Responsibilities

• Schedule & Manage Appointments: Coordinate meetings, to-dos, and priorities to ensure efficient time management and task completion. 
• Administrative Support & Data Management: Assist with data entry, report generation, and maintaining accurate records across systems. 
• Communication & Coordination: Facilitate communication within teams and handle inquiries, ensuring effective information flow. 
• Report Generation & Analysis: Prepare and maintain accurate reports on tasks and activities, ensuring timely and detailed information. 
• Travel & Event Coordination: Manage travel arrangements and assist with event planning as needed. 
• Expense & Resource Management: Handle expense entries and procurement of resources, ensuring accurate record-keeping and budget adherence. 
• Project Support: Assist with planning and execution of various projects, ensuring alignment with deadlines. 
• General Administrative Duties: Provide administrative assistance, including document organization and meeting facilitation. 

Job KPI's

• 80% to-do completion on every task
• 100% accurate report generation, completed on time 
• 100% scheduling of internal and external meetings as assigned
• 90% timely communication management, both internally and externally 

Job Qualifications

• Proven experience as a Virtual Assistant or in an administrative support role.
• Strong Communication Skills: Clear, professional verbal and written communication, effectively interacting with both internal teams and external clients.
• Tech-Savvy: Proficient with digital tools (e.g., Microsoft 365) and quick to learn new systems and software.
• Problem-Solving & Decision-Making: Able to identify issues and independently provide solutions, particularly in remote work environments.
• Time Management & Multitasking: Highly organized and detail-oriented, with the ability to prioritize tasks, manage complex schedules, and oversee multiple projects in a fast-paced, dynamic environment, ensuring deadlines are met and priorities are adjusted as needed.
• Confidentiality: Experienced in handling sensitive information with discretion and professionalism.
• Customer Service Orientation: Professional and helpful when interacting with clients, ensuring a positive experience.
• Calendar Management & Meeting Coordination: Skilled in managing calendars, scheduling meetings, and ensuring that appointments and deadlines are met efficiently.
• Reliability & Process Optimization: Dependable and focused on completing tasks accurately and on time, with a proven ability to streamline processes for enhanced efficiency and productivity.

Requirements

• A home office set up that meets the following:
  • A working computer (minimum 8gb RAM), i5, Windows10, MacOS BigSur 11
  • Stable internet connection (at least 5mbps download and upload)
  • HD webcam/camera
  • A quality headset with noise cancellation feature for meetings
• A mobile phone that has the capacity to install the Microsoft Authentication app.
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview).
• Able to work full time 40 hours a week - 8AM to 5PM Eastern Time from Monday to Friday.
• Able to pass our online behavior and cognitive assessments.
• Able to provide NBI Clearance (for PH applicants).

Compensation

Pay rate starts at $4.00/hour and vary by experience and location.

Benefits

• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Health & Wellness Program
• Dental & Vision
• Salary Advancement

You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible.:

Step 1. Please find a good 40-minute quiet time for this pre-employment assessment:

https://www.ondemandassessment.com/link/index/JB-KEPZZ8KQI?u=1108518

Step 2. Click on this link to start your pre-recorded video interview:

 https://app.hireflix.com/public-application/628e75e00a677b241635e7b6