Virtual Assistant (International)

Job Description

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to provide essential administrative and operational support within the organization. The ideal candidate will play a key role in managing schedules, facilitating communication, coordinating meetings, and executing a variety of tasks to ensure smooth daily operations. This role requires flexibility, strong organizational skills, and a commitment to enhancing overall productivity and efficiency. 

Job Responsibilities

• Schedule & Manage Appointments: Coordinate meetings, to-dos, and priorities to ensure efficient time management and task completion.
• Administrative Support & Data Management: Assist with data entry, report generation, and maintaining accurate records across systems. 
• Communication & Coordination: Facilitate communication within teams and handle inquiries, ensuring effective information flow. 
• Report Generation & Analysis: Prepare and maintain accurate reports on tasks and activities, ensuring timely and detailed information. 
• Travel & Event Coordination: Manage travel arrangements and assist with event planning as needed. 
• Expense & Resource Management: Handle expense entries and procurement of resources, ensuring accurate record-keeping and budget adherence. 
• Project Support: Assist with planning and execution of various projects, ensuring alignment with deadlines. 
• General Administrative Duties: Provide administrative assistance, including document organization and meeting facilitation. 

Job Qualifications

• Proven experience as a Virtual Assistant or in an administrative support role.
• Strong Communication Skills: Clear, professional verbal and written communication, effectively interacting with both internal teams and external clients.
• Tech-Savvy: Proficient with digital tools (e.g., Microsoft 365) and quick to learn new systems and software.
• Problem-Solving & Decision-Making: Able to identify issues and independently provide solutions, particularly in remote work environments.
• Time Management & Multitasking: Highly organized and detail-oriented, with the ability to prioritize tasks, manage complex schedules, and oversee multiple projects in a fast-paced, dynamic environment, ensuring deadlines are met and priorities are adjusted as needed.
• Confidentiality: Experienced in handling sensitive information with discretion and professionalism.
• Customer Service Orientation: Professional and helpful when interacting with clients, ensuring a positive experience.
• Calendar Management & Meeting Coordination: Skilled in managing calendars, scheduling meetings, and ensuring that appointments and deadlines are met efficiently.
• Reliability & Process Optimization: Dependable and focused on completing tasks accurately and on time, with a proven ability to streamline processes for enhanced efficiency and productivity.

Job KPI's

• 80% to-do completion on every task
• 100% accurate report generation, completed on time 
• 100% scheduling of internal and external meetings as assigned
• 90% timely communication management, both internally and externally 

Job Requirements

• A home office set up that meets the following:
  • Computer: A working computer with a minimum of 8GB RAM and one of the following:
    • Windows 11 with an Intel i5 or i7 (8th generation or newer), or
    • AMD Ryzen 5 or 7 (2000 series or newer), or
    • macOS 12 or newer.
  • Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
  • Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
  • Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
  • Webcam: An HD webcam for video calls.
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) 
• Excellent command of the English language both spoken and written 
• Able to work full time 40 hrs. a week:  8:00 AM to 5:00 PM EST (Monday to Friday)
• Able to pass our online behavior and cognitive assessments.
• Able to provide NBI Clearance (for PH applicants).

Compensation

Pay rates start at $4.00/hr and may vary by experience and location.

Benefits

• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life Insurance
• Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Night Shift Bonus
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification

 

You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.:

Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT

Step 2: Click on this link to start your pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW