Client Solutions Director, Amazon
- We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
- We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
- We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.
THE ROLE
As a Client Solutions Director and a client leader, you’ll be responsible for deeply understanding clients’ business issues and goals and the successful delivery of marketing/media services, specifically within our Amazon (retail media) business unit. In this critical role, you’ll be responsible for deeply understanding clients’ business issues and goals, becoming the trusted “go to person” for clients, acting as a subject matter expert both internally and externally on the Amazon ads ecosystem. You’ll succeed if you’re a natural leader, have exceptional communication and organizational skills, and are a creative problem solver with an instinct to use data.
What You Will Do:
- Utilize your experience in digital media channels for maximum impact, specifically within the retail media network
- Act as a senior point of contact for assigned client portfolio, with accountability for client success; interface with client leadership regularly, leading discussions with executive leadership
- Partner with clients to understand their business goals, marketing objectives, and competitive constraints, and build digital strategies to address these areas
- Be accountable for the successful delivery of marketing/media services for assigned client(s), interfacing regularly with key client contacts
- Directly lead a team of Associate Directors, Managers and Analysts, and provide strategic guidance across Kepler’s functional teams
- Be a strategic expert on digital media planning, tactics and measurement -- leading the team (internal and client) through media planning, tactic selection, partner negotiation, campaign design, ad ops and measurement
- Work closely with other Kepler team members to design and execute sophisticated programs that deliver breakthrough client results
Desired Skills and Experience:
- 8-10+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
- Experience leading cross-functional teams, both directly and indirectly
- 4+ years experience in Amazon Sponsored ads and DSP, and/or similar retail media network experience is required
- Strategic planning experience within retail media and managing performance media campaigns on Amazon
- Experience with marketing campaign design, campaign management, and analysis, as well as retail media tools (Pacvue, Skai, CommerceIQ, etc.)
- Ability to apply innovative thinking to solve complex client marketing challenges
- Ability to “do what it takes” and manage a complex workload that spans program execution, analysis, and client communications
- Excellent listening and communication skills with strong ability to create and build relationships
- Ability to contribute to a fast-paced, entrepreneurial, collaborative team environment
Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.
Total Compensation:
- Base Salary: $140,900 - $173,000
- Target Annualized Discretionary Bonus: 10% ($14,000 - $17,300)
- Target Total Cash: $154,000- $190,300
Benefits:
- Healthcare/Dental/Vision
- Unlimited PTO
- 401k Contributions
- $75/mo Wellness Stipend
- $100/mo Mobile Phone Stipend
- $50/mo Internet Stipend
- $500/yr Annual Learning Stipend
- $2,000/yr Annual Tuition Stipend
- One-time $200 New Hire Home Office Equipment Stipend
- Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
- Annual Work From Anywhere 4 weeks per year
Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.
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