Business Development Representative Manager

Job Title: Business Development Representative Manager
Employment Status: Full-time
Office Hours: Monday - Friday, 8am - 5pm, 4 days in-office, 1 day remote
Location: Boston, Massachusetts
Compensation: Base salary + equity
*compensation may be negotiated based on experience level

Ketryx is searching for a Business Development Representative (BDR) Manager to build and scale a high‑performing team that converts targeted outbound outreach and inbound interest into qualified pipeline for our rapidly expanding sales force. You’ll design and own every lever of BDR success—hiring, onboarding, daily coaching, process, playbooks, and performance management—while reporting directly to the CMO and partnering closely with Marketing, Sales, and RevOps.

You are an up‑and‑coming leader who has already run a pod of 5+ SDRs/BDRs and now craves full ownership of a fast‑growing team. A natural builder, you roll up your sleeves to create recruiting pipelines, playbooks, and KPI dashboards from scratch—then iterate until they hum. Numbers are your native language: you use data and metrics to generate insights, improve performance, and fire up reps with clear, measurable goals. Just as important, you are a fantastic coach and you’re unafraid of hard conversations and taking decisive action. Driven by a competitive, high‑urgency mindset, you believe a world‑class BDR team can shift an entire company’s trajectory, and you’re ready to prove it at Ketryx.

This position will be onsite in our Boston office. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visas (including H-1B), F-1 visas, or Optional Practical Training (OPT) status at this time.

Responsibilities:

• Hire, onboard, and ramp a team of BDRs through structured 90‑day programs you design.
• Coach daily: run call reviews, objection‑handling drills, and live shadowing; deliver weekly 1:1s with documented action plans.
• Own performance management end‑to‑end—real‑time KPI tracking, PIPs, and decisive terminations when necessary
• Develop & iterate all enablement assets (playbooks, sequences, talk tracks, email templates, LinkedIn cadences).
• Maintain a pristine HubSpot instance: enforce process compliance, audit data quality, and produce daily/weekly pipeline reports and forecasts.
• Partner with Marketing & RevOps to refine lead scoring, attribute pipeline accurately, and surface insights on persona, messaging, and campaign performance.
• Design incentive programs that align rep behavior with SQL goals, opportunity value, and revenue impact.
• Represent the BDR org in QBRs, board decks, and cross‑functional planning, articulating ROI and headcount justification.

Required Skills:

• 5+ years total B2B SaaS sales experience; 1+ years directly managing SDR/BDR teams (5+ reps).
• Demonstrated success hiring and firing—proven ability to recruit A‑players and address under‑performance fast.
• Track record of building or overhauling BDR playbooks, training programs, and KPI frameworks that lifted conversion metrics.
• Expert user of HubSpot (or similar CRM) plus outbound sequencers (e.g., Outreach, Salesloft); strong Excel/Sheets chops for ad‑hoc analysis.
• Deep grasp of consultative, compliance‑focused sales motions; able to coach reps on multi‑stakeholder enterprise deals.
• Comfortable presenting data‑backed insights to executives, finance leaders, and the board within tight deadlines.
• High‑accountability, high‑energy leadership style with excellent written and verbal communication skills.

Preferred Skills:

• Previous experience in enterprise sales, medical device, or healthcare industry preferred.

Keywords: BDR manager, SDR leadership, sales enablement, pipeline development, HubSpot expert, team leadership, performance management, SaaS sales, B2B software, healthcare technology, sales coaching, KPI tracking, revenue operations, enterprise sales, Boston tech

What We Offer

• Competitive compensation
• Generous stock options possible
• Work in an exciting field with a positive impact on the world
• Opportunity to learn and grow as part of a global team
• Hybrid work model (mix of work from home and office is possible)
• Generous PTO for full-time

Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances

Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.

Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!