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Director of Operations Contract Manufacturing

New York, New York, United States

Who are we?

Since Day 1, KIND has had a vision for a kinder and healthier world. A world in which people never have to choose between what tastes good, feels good, and does good when it comes to their snacking.    

Our iconic KIND® bars – made with real, recognizable ingredients – sparked the growth of an entirely new healthy snacking category back in 2004. Now, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient – like nuts or whole grains – and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners.  

We’re looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you’re looking to be a part of an inspiring, energetic and entrepreneurial environment, you’ve found the right place.

What you’ll do
As the Director of Operations, you will be responsible for providing effective guidance for the co-manufacturing team on the day-to-day management of contract manufacturing facilities, with emphasis on production reliability, cost performance, quality and customer service. As a subject matter expert, you are expected to identify options for network capability, capacity needs and improvements. You will work with internal cross-functional teams and the external Contract Manufacturing teams to develop operations and supply chain tactics that will efficiently deliver t product on time in a high quality and cost-effective manner. You will have accountability to deliver all business initiatives within each location.

And this is how you will do it….
• Building relationships with external manufacturer
• Develop short to midterm strategies to ensure business continuity.
• Provide support and direction to the co-man team on the day-to-day operations.
• Monitor and evaluate KPIs and drive actions to improve performance ensuring effective service, quality, and cost for customers.
• Implementation of QBR’s
• Support all contractual processes/procedures to include Request for Proposal, Confidentiality Agreements, Testing Letters, and Manufacturing Contracts to lock in pricing and term.
• Ensures departmental plans and resources are efficiently utilized so products are produced in accordance with planned manufacturing batch production schedules.
• Align external capabilities with our projected requirements to understand and support future capacity needs.
• Provide analysis and direction regarding feasibility, manufacturing and sourcing strategy, logistics and customer service implications, etc.
• Participate in the development of operating plans and budgets.
• Creates vision and inspires team on unified operating strategy to ensure short- and long-term success.
• Set goals and objectives for the co-man department and gain alignment with supporting functions.

What you’ll bring to KIND
• Ability to influence, facilitate groups with diverse perspectives and bring teams to consensus / alignment.
• Experience in leading and conducting process design and improvement projects with cross-functional teams.
• Excellent verbal and written communication skills & ability to effectively communicate will all levels of the organization
• A partnership and relationship-based approach in working with internal and external business partners. Always presenting a we not me attitude.
• Excellent planning and prioritization skills with the ability to multi-task and adapt.
• Ability to define objectives, scope and resources for projects.
• Strong problem-solving and analytical skills.
• Sense of urgency and can-do attitude
• Broad understanding of business principles, practices and processes in CPG industry.

You are…
• A natural team player
• A relationship builder, excited by the opportunity to partner with team members cross-functionally
• A strategic thinker and approach business initiatives with an entrepreneurial spirit
• Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness

You have…
• Bachelor’s Degree in Engineering, Food Science or Operations Management
• 7-10 years of relevant experience in a CPG manufacturing or supply chain environment preferably in the food and beverage industry.
• 3-5 years minimum of project management/leadership experience
• Experience working with 3rd party contract manufacturers, material vendors and 3PLs
• Self-motivated and can work autonomously
• Ability to manage multiple projects and competing priorities
• Highly proficient in Microsoft Office
• Ability to travel, estimated 50%

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $129,000 to $155,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

 

What KIND offers 

  • 401(K) or RRSP's with generous company match
  • Flexible Paid Time Off. Choose what works best for you, including summer hours. Paid parental leave. 
  • Excellent health, dental & vision insurance, with options to fit you & your family’s needs 
  • Company paid disability and life insurance to provide income protection 
  • Your health is important! Our wellness strategy focuses on mental and physical wellbeing via programs like Employee Assistance Program, a wellness subsidy, healthy food options and gym facility in HQ. 
  • Casual office dress code– feel free to wear your KIND gear 
  • Stock up on your favorite KIND bars to share with your family & friends, through a quarterly voucher 
  • Training & tuition reimbursement program, because continuing to learn matters and we support your development 
  • A dynamic, ambitious, fun and KIND work environment 
  • Charitable Donation Matching: KIND matches your charitable donations up to $1000 annually through our donation matching portal. 

 

EEO 

At KIND, we are committed to an inclusive workplace where diversity in all its forms is championed. KIND is proud to be an equal opportunity workplace, and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know. 

 

Privacy Policy

Mars and its family of brands is committed to transparency and responsibility in how we handle the personal data entrusted to us by our customers and consumers. To learn more about our privacy policy please follow this link.

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