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Senior Firmware Quality Assurance Engineer

Remote, USA

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 77 million monthly active users (MAU), as of November 2024, across more than 170 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 600 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

About The Team

At Life360, our Firmware Team is integral to our mission of connecting families through our Tile and Jiobit location tracker products. We handle the full lifecycle of firmware from design to support, focusing on scalable and secure solutions that integrate seamlessly with mobile and cloud technologies. We pride ourselves on a culture that supports growth, learning, and high-impact contributions.

Joining our team means contributing to products that significantly improve the safety and connectivity of millions worldwide, aligning with Life360’s mission to keep people close to the ones they love.

About the Job

As a Firmware Quality Assurance Engineer at Life360, you will be instrumental in ensuring the reliability and functionality of our innovative hardware products, including the Tile and Jiobit trackers. In this role, you will be a part of a dynamic firmware team that bridges software, hardware, and user experience. Your expertise will help prevent issues from reaching production and ensure that our tracking devices perform flawlessly under various real-world conditions. This role requires a proactive approach to testing, a keen eye for detail, and a strong commitment to product excellence. If you are passionate about quality assurance and thrive in a fast-paced, collaborative environment, you will find a rewarding career with us, where you can grow professionally and make a significant difference.

The US-based salary range for this position is $106,500 to $157,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

  • Work closely with firmware developers to understand product specifications and features.
  • Perform automated and manual testing, including but not limited to integration, regression, and performance testing.
  • Develop and execute detailed test plans to ensure the firmware’s functionality, reliability, and performance meet or exceed standards.
  • Identify, document, and track bugs through to resolution, working closely with the development team.
  • Analyze test results, report on test execution, and validate fixes.
  • Maintain and enhance automation frameworks and continuous integration systems.
  • Participate actively in hardware bring-up processes, using firmware test commands and tools to ensure operational readiness of PCBAs for further testing and development.
  • Provide feedback and recommendations to improve product quality and user experience.
  • Collaborate with cross-functional teams to ensure quality throughout the product lifecycle.
  • Stay updated with the latest testing tools, strategies, and industry trends.

What We’re Looking For

  • Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.
  • 3+ years of experience in devices firmware quality assurance, preferably in the consumer electronics sector, focusing on devices like location trackers.
  • Strong knowledge of testing methodologies and tools tailored for embedded software.
  • Experience with scripting languages such as Python and Bash for writing test scripts and developing automation tools.
  • Proficient in hardware-software integration, including debugging and end-to-end testing capabilities for both hardware and software.
  • Familiarity with firmware and hardware development life cycles and development tools
  • Experience with IoT devices and wireless technologies (Bluetooth, Wi-Fi, Cellular)
  • Proficient in using version control systems (Git) and continuous integration tools to maintain code quality
  • Knowledge of security best practices for embedded systems is a plus.
  • Familiarity with SPI, I2C, UART, and other communication protocols.

Our Benefits

  • Competitive pay and benefits
  • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
  • 401(k) plan with company matching program
  • Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
  • Flexible PTO, 13 company wide days off throughout the year
  • Winter and Summer Week-long Synchronized Company Shutdowns
  • Learning & Development programs
  • Equipment, tools, and reimbursement support for a productive remote environment
  • Free Life360 Platinum Membership for your preferred circle
  • Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

  • Be a Good Person - We have a team of high integrity people you can trust. 
  • Be Direct With Respect - We communicate directly, even when it’s hard.
  • Members Before Metrics - We focus on building an exceptional experience for families. 
  • High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

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