Principal Product Manager - Ecosystems

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 88 million monthly active users (MAU), as of June 2025 across more than 180 countries.  

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment within the US or Canada will be the primary experience for all employees.

For candidates based in the US, the salary range for this position is $178,500 to $261,500 USD. For candidates based in Canada, the salary range for this position is $207,000 to $242,500 CAD.

About the Job

Life360 is building the world's leading family coordination and location intelligence platform, serving 88 million monthly active users across 180+ countries. As we scale, we're investing heavily in the platform foundation that powers innovation—both for our internal engineering teams and for the ecosystem of partners who want to build on Life360's unique data and capabilities.

This is where you come in.

As the Product Manager for our Ecosystems Platform, you'll own the full spectrum of developer experience at Life360. You'll be responsible for:

1. The Internal Platform: Building the APIs, tools, services, and infrastructure that enable Life360's product teams to ship features faster, more reliably, and at scale to millions of families
2. The External Platform: Creating the developer program, partnership framework, and integration capabilities that allow third-party developers and strategic partners to build on Life360's location intelligence, family coordination, and safety platform

You'll bridge two critical worlds: empowering Life360 engineers with world-class platform tools while simultaneously building a thriving external developer ecosystem that extends our impact and creates new value for members.

This role requires someone who has done this before—someone who has built and scaled developer platforms, managed both internal and external developer communities, and understands the nuances of API design, SDK distribution, developer education, partner programs, and ecosystem growth.

Why This Role Matters:

• For Internal Teams: Every Life360 product team depends on platform services. Better APIs, tools, and infrastructure directly translate to faster innovation, fewer bugs, and happier engineers
• For External Partners: A well-designed developer platform unlocks entirely new use cases—think smart home integrations, insurance partnerships, logistics applications—all built on Life360's location intelligence
• For Members: More integrations = more value. A thriving ecosystem means families get better experiences, more choices, and innovative solutions we couldn't build alone
• For the Business: Platform thinking creates defensible moats, partnership opportunities, and potentially new revenue streams through API access

The Challenge:

You'll be building this from a strong foundation but with significant greenfield opportunity. You'll need to balance the immediate needs of internal teams shipping to production daily with the long-term vision of building an external ecosystem that could benefit from platforms such as Strava's or Shopify’s app ecosystem and integrations.

You'll navigate complex tradeoffs: openness vs. security, flexibility vs. governance, innovation velocity vs. API stability. You'll work across the company—from engineers who want better internal tools to business development teams signing strategic partnerships to security teams ensuring we protect member privacy.

The Opportunity:

This is a high-impact, high-visibility role. You'll be building something foundational—not just shipping features, but creating the platform that enables thousands of features to be built by hundreds of developers. You'll shape Life360's developer brand, define our approach to ecosystem partnerships, and ultimately expand how families worldwide interact with technology that keeps them safe and connected.

The US-based salary range for this position is $172,500 to $253,500. We take into consideration an individual's background and experience in determining final salary—therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

As the Product Manager for Life360's Ecosystems Platform, you will be the strategic lead responsible for both our internal developer platform that empowers Life360's engineering teams AND our external platform that enables third-party developers and partners to build on Life360's infrastructure. You will be the voice of all developers—whether they're Life360 engineers shipping features to millions of families or external partners building innovative integrations that expand our ecosystem.

You will drive the vision, strategy, and roadmap across the full spectrum of developer touchpoints: APIs (internal and external), SDKs, documentation, developer portals, sandbox environments, integration tooling, partner programs, and always ensuring our Privacy & Trust approach protects member data. Your mission is to make Life360 the platform of choice for developers—creating magical, frictionless experiences whether building internally at scale or integrating as an external partner.

This is a highly cross-functional role where you collaborate with engineering, security, legal, business development, designer relations, marketing, Go-to-Market teams, and support to build a thriving developer ecosystem that delivers value to Life360 members.

Developer Experience & Platform Products

• Champion world-class developer experience across both internal and external platforms—ensuring consistency, quality, and delight at every touchpoint from first API call to production deployment
• Define and lead the vision, strategy, and roadmap for developer experience across:
• Public and private API design and management
• Developer Portals
• SDKs for iOS, Android, and web platforms
• Developer documentation, guides, and reference materials
• Sandbox and testing environments
• Integration tooling and debugging capabilities
• Error handling, monitoring, and observability
• Authentication, authorization, and security frameworks
• Partner with Engineering and Design Peers to ship intuitive, high-quality platform features that reduce time-to-first-call, accelerate integration velocity, and increase successful implementations
• Drive platform reliability, scalability, and performance standards—ensuring high availability and operational excellence for services that millions depend on

Developer Engagement & Community

• Deeply understand developer needs through direct engagement, user research, feedback channels, and data analysis—representing both internal engineering teams and external partner developers
• Establish developer education programs including comprehensive documentation, video tutorials, sample code, quickstart guides, and best practices that enable developers to succeed quickly
• Create feedback loops that turn developer insights into continuous product improvements and platform enhancements
• Evangelize the platform both internally and externally—engaging with the developer community, and championing platform adoption

Ecosystem & Partnership Management

• Own the external developer program strategy—defining partnership tiers, application review processes, scaling criteria, and graduated support models similar to successful platforms like Strava and Twilio
• Establish partner enablement programs with dedicated resources for high-impact integrations, including partner account managers for strategic relationships
• Drive ecosystem growth metrics: partner acquisition, application approvals, integration velocity, ecosystem GMV/value delivered, and partner satisfaction (NPS)
• Collaborate with Business Development and Legal on partnership agreements, commercial terms, data sharing policies, and compliance requirements

• Own platform observability strategy—instrumenting APIs with monitoring, analytics, and alerting to ensure reliability and enable data-driven decisions
• Partner with Security and Privacy teams to build developer-friendly authentication flows (OAuth, API keys) and data access controls that protect member information

• Align with Support and DevRel teams to build tiered support infrastructure—from self-service documentation to premium support for strategic partners
• Foster a culture of ownership where platform engineers take pride in building systems that empower thousands of developers

What We’re Looking For

Required Qualifications

• 8+ years of product management experience with a strong track record in developer platforms, API products, or technical infrastructure—ideally spanning both internal platform/tooling and external developer ecosystems
• Dedicated developer platform experience required—you've built and scaled APIs, SDKs, developer portals, or integration platforms used by engineering teams or external partners
• Deep technical fluency: You're extremely comfortable with API design (REST, GraphQL, webhooks), SDK development, OAuth/authentication, and can review technical specifications and architecture diagrams with engineering teams
• Proven developer advocacy skills: You've directly engaged with developer communities, gathered feedback, evangelized platforms, and translated developer needs into product improvements
• Exceptional communication: You can articulate complex technical concepts clearly to both engineers and executives—through docs, presentations, and roadmap narratives
• Hands-on developer background: You've been a developer yourself (or worked extensively as one)—you know what it's like to integrate APIs, debug SDK issues, and read documentation at 2am

Ideal Experience

• API-first or platform company experience: You've worked at companies like Stripe, Twilio, Shopify, Plaid, or similar where APIs are the product
• Built both internal and external platforms: You've managed platform teams serving internal engineering organizations AND external developer partners
• Developer program management: Experience designing and running developer programs—including tiering systems, approval workflows, rate limit policies, and partner support escalation
• SaaS/mobile/location-based services: Experience in high-scale consumer platforms, especially those involving location data or family/safety use cases
• Developer tooling expertise: Familiarity with OpenAPI/Swagger, Postman, GraphQL playgrounds, developer portals, and API client generation tools

Our Benefits

• Competitive pay and benefits.
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP for Canadian employees.
• Employee Assistance Program (EAP) for mental wellness.
• Flexible PTO and 12 company wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference. 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

 

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