Sales Development Representative

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a high-energy and driven Sales Development Representative to join our hospitality team in Ghent. This role is the first point of contact our potential customers have with our sales team. You will be responsible for driving revenue growth by qualifying leads for the sales team. If you’re looking to grow your Sales career, then this is the position for you!

What you’ll be doing:

• Drive new business growth through qualifying warm inbound leads from marketing generated sources (webinars, trials, quote/demo requests) primarily through telephone and email communication;
• Create a great first impression to our prospects and customers by providing them with a world class experience;
• Identify customer needs to determine if Lightspeed solutions would be a good fit;
• Manage multiple lead sources, including incoming calls, emails, chats and referrals at a given time;
• Manage existing customer database using Salesforce, to ensure all communications are logged and identified;
• Work with the Sales Development Manager to develop new strategies to grow sales pipeline, and consistently meet monthly, quarterly and annual goals.

What you bring to the team: 

• Hospitality, Sales or customer facing experience;
• Experience in technology (software, mobile or other)
• Fluency in Dutch and English is a must

Even better if you have, but not necessarily:

• Experience working in the restaurant industry

What's in it for you?

Come live the Lightspeed experience...

• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Opportunity to learn and expand your skillset;
• Become a valued part of the diverse and inclusive Lightspeed family.

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Pension fund and hospitalisation
• Health and wellness benefit of 400 EUR/year
• Mental health online platform and counselling & coaching services
• 32 vacation days per year
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Public transport benefit

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.