Back to jobs
New

Operations Technician

Suffolk, VA

LIPTON Teas and Infusions is the world’s largest tea business, home to much‑loved brands including Lipton, PG Tips, Pukka, TAZO, and Red Rose. Every day, our teas are part of moments that matter, from quiet pauses to shared rituals.

We’re united by one purpose: to craft great teas for every occasion, bringing joy and inspiring a healthier lifestyle. Guided by the power of plants and a deep understanding of our consumers, we create teas that fit real lives, tastes, and traditions around the world.

At Lipton Teas and Infusions, people come first. We foster an environment built on ownership, passion for excellence, and consumer and customer centricity — where diverse perspectives are valued, ideas are encouraged, and people are supported to grow and thrive.

Be part of this amazing blend. Join us and help craft great teas — and a healthier, happier world.

Job Title: Operations Technician           

Job Status: Full-time

Work location: Suffolk, VA

Travel: Limited

Starting Pay: $25.33/hour

 

Your role

Operations Technician plays an important role and is responsible for all change over, troubleshooting and defined Autonomous Maintenance activities. The Operations Technician reports to the Production Supervisor. The Operations Technician is a member of the Autonomous Maintenance Pillar. This individual possesses strong teamwork, interpersonal, written and verbal communication and problem-solving skills.

Your key responsibilities:

  • Comply with all policies, procedures, safety, and sanitation rules
  • Report unsafe acts and conditions, correct if possible
  • All job functions are to be performed in compliance with the plant’s safety and quality assurance programs
  • Always puts Safety first when considering an improvement to current/new equipment or process changes
  • Must achieve qualification level and completion of all training modules associated with assigned equipment
  • Coach and train teams on problem solving and troubleshooting techniques according to Unilever/WCM Standards
  • Design and implement training program for operators on technical and quality training. Provide feedback for improving the existing training program
  • Understand Plant KPI requirements and fosters/drives teams to meet those requirements using WCM Tools/Techniques
  • Accountable for high performance standards and able to give and receive constructive feedback
  • Must have strong interpersonal skills and able to be a link with External parties.
  • Able to participate in the development of training material for next steps in the WCM Process.
  • Must be a high performer/technically capable and self-directed in current/previous role.
  • Prepare assigned areas for sanitation audits and tours.
  • Complete all other assigned duties.

 

Skills and experience:

  • High School diploma or GED
  • 2+ years warehouse experience
  • Ability to work effectively in a team environment.
  • Must be able to bend, stoop, reach, and lift 50 lbs.
  • Must achieve qualification level and completion of all training modules associated with assigned equipment.

 

 

 

Benefits & Perks 

  • Comprehensive insurance plans - health, dental + disability and life Insurance
  • 401(k) with 5% company matching + an extra 4% after your first year
  • Generous time off including 20 days flexible PTO that increases with tenure and company holidays
  • Parental Leave - Primary & Secondary

LIPTON Teas and Infusions is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! Therefore if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Create a Job Alert

Interested in building your career at LIPTON Teas and Infusions ? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in LIPTON Teas and Infusions ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.