Sales Operations Coordinator

About Liquid I.V.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

About our Team:

We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us.  

At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.    

Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration. 

About the role:

The Sales Operations Coordinator, Mass is responsible for owning and coordinating critical sales operations processes across Liquid I.V.’s mass retail accounts. This role serves as a key operational partner to the Mass Team, exercising independent judgment to manage workflows, ensure executional accuracy, and drive process consistency across customers and internal stakeholders.

This position plays a central role in managing item setup, promotional execution, purchase order workflows, and customer-facing documentation, while proactively identifying risks, resolving issues, and improving operational effectiveness. The Sales Operations Coordinator partners closely with Sales, Supply Chain, Finance, and Marketing to align priorities and ensure timely, accurate execution across accounts.

Success in this role requires strong business judgment, the ability to prioritize and make decisions in a fast‑paced environment, and a high level of ownership of day‑to‑day sales operations that impact mass retail performance.

Experience with Retail Link and Partners Online is a plus but not required.

Functions and duties of this role include, but not limited to:

• Own the end‑to‑end coordination of item setup processes, promotional trackers, and customer documentation for mass retail accounts, ensuring accuracy, completeness, and compliance with customer requirements.
• Manage and oversee the purchase order (PO) workflow, proactively identifying discrepancies, resolving issues, and coordinating with internal and external partners to ensure timely execution.
• Lead the development, organization, and maintenance of line review materials and monthly internal and external business decks.
• Act as the primary coordinator for cross‑functional deliverables, aligning timelines and priorities across Sales, Supply Chain, Finance, and Marketing.
• Maintain governance and data accuracy across customer portals and systems, making independent decisions on updates and issue resolution.
• Monitor and analyze promotional execution, shipment status, and item performance, escalating risks and recommending action as needed.
• Identify opportunities to improve sales operations processes, implement workflow enhancements, and create documentation to drive consistency and efficiency.

Manage special projects and initiatives that support mass account execution, requiring independent planning, prioritization, and problem‑solving.

Qualifications:

The successful candidate will have the following qualifications:

• Bachelor’s Degree in a related field or equivalent experience is preferred
• 2–3 years of experience in sales support, retail operations, or administrative coordination (CPG or retail experience a plus)
• Highly proficient in Microsoft Excel and PowerPoint
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Excellent written and verbal communication skills
• Self-starter with a proactive mindset and a strong sense of ownership
• Ability to thrive in a fast-paced, entrepreneurial environment
• Experience with customer portals such as Retail Link and Partners Online is a plus, but not required

What We Give:

• 100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
• A 401k plan with company match, short and long-term disability coverage. 
• A generous PTO and sick policy that includes 13+ paid annual holidays. 
• Wellness classes (fitness, mental health, nutrition, finance, etc.). 
• An Employee Assistance Program, including membership for guided meditation for all employees. 
• Monthly tech and wellness reimbursement. 
• An infinite supply of Liquid I.V. for endless hydration!  

Work Environment:

• This role can be based either in Minneapolis, MN or Bentonville, AR -REMOTE. Liquid I.V. strives to support and create a flexible working environment. This role will require some time in the office in El Segundo, CA. Travel will be approximately 10%.

Candidates must be authorized to work in the United States without sponsorship.

The compensation band for this position is $63,000 - $73,000 annually and is bonus eligible. The exact salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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