Integration Consultant

Why work at Logiwa?

Logiwa is a rocket headed straight for the moon! Since 2017 we've grown to become the leading provider of cloud-powered ordering and fulfillment software for B2C and Direct-to-Consumer companies in an industry that’s growing by leaps and bounds. As e-commerce continues to take off, the sky is not even the limit for us.

If you’re looking for a place where your career can take off, for a company that is passionate about their people, and for products that are helping redefine the way companies do business, then we’re looking for you!

We provide a fun, inclusive, and collaborative environment with endless opportunities for growth. Whoever you are–rocket enthusiast, mountaineer, chess master, or Netflix binger–come find your place with us here at Logiwa. Take a look and see how you can contribute to this fast-growing team.

Integration Consultant 

As an Integration Consultant at Logiwa, you will play a pivotal role in architecting, implementing, and maintaining integrations between Logiwa’s order fulfillment SaaS platform and our customer’s e-commerce and order management systems. You will serve as a subject matter expert on integration, APIs, and data transformation matters, both internally and with customers. You will provide integration expertise and guide our customers for quick onboarding, ensuring integrations are standardized, seamless and sustainable. 

What You’ll Do:

• Understand customer functional processes to lead the end-to-end design, configuration, and implementation of integration solutions between our SaaS platform and external systems 
•  Maintain up-to-date knowledge of Logiwa’s core 3rd party integration APIs like UPS, FedEx, Shopify, NetSuite 
• Create and maintain comprehensive customer-facing and internal technical documentation, including integration specifications, architecture diagrams, and troubleshooting guides
• Collaborate closely with internal cross-functional teams, including onboarding, product managers, developers and customer support as necessary 
• Develop robust and scalable integration solutions, using various protocols such as SOAP, REST, EDI, and XML, and ensure they adhere to industry best practices, security standards, and data privacy regulations
• Develop efficient workflow-based solutions using Elsa Workflow and CDATA, tailored to meet business requirements. 
• Optimize the performance, scalability, and reliability of integration solutions to handle high volumes of transactions and complex data flows.
• Rigorously test the implemented integrations to ensure they meet the required specifications and are free of defects
•  Serve as the primary point of contact for escalated integration issues, providing expert-level troubleshooting and resolution.
• Continuously monitor existing integrations for performance and functionality.  Develop and implement proactive monitoring and alerting systems to identify and resolve integration issues before they impact customers.
• Work closely with senior leadership to identify strategic integration opportunities that can drive business growth and operational efficiency.
• Lead technical training sessions and workshops for internal teams and customers on best practices in integration and API usage.
• Stay abreast of emerging technologies and trends in the integration space to continuously improve processes and integrations. 

You Have:

• Bachelor's degree in Computer Science, Software Engineering, or a related field; or equivalent work experience 
• 5+ years of proven experience in systems integration, with a strong focus on SaaS, EDI and order integrations. 
• Proficiency in API development using REST, SOAP, and other integration technologies
• Experience with SQL, data transformation, mapping, and validation techniques and tools
• Familiarity with e-commerce and order fulfillment processes 
• Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders 
• Strong problem-solving abilities and the capacity to work in a fast-paced, dynamic environment 

The salary range for this role is $95,000 - $115,000 per year, depending on years of experience. This position is also eligible for a 10-20% bonus, dependent on attainment of individual goals and metrics and company revenue performance. 

Benefits:

At Logiwa we offer:

• Flexibility to work fully remote, or hybrid if you desire (Our Chicago office has free breakfast and snacks daily, as well as a weekly happy hour!)
• 15 days of paid time off + 5 personal days annually, 12 paid company holidays, and your birthday as a paid holiday
• 100% employer-paid health and dental insurance
• Other insurance offerings including: vision, life, legal, and pet insurance
• 401(K) and free access to a confidential certified financial advisor
• Employee Assistance Program - confidential counseling and advice available by phone, web, or text
• Community engagement opportunities like quarterly volunteer days

Equal Opportunity Employer

At Logiwa we believe in the power of diversity. We do not discriminate based on race, color, sex, gender expression or identity, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military service or discharge status. We think that our diverse backgrounds help us learn from each other, create a stronger company culture, and provide better service for our customers. There is only one you in the world, and we want you to bring your unique self to work with us.

Is this not the right job for you? No worries! Take a look at some of our other openings and see if there may be something else that catches your eye! 

Find More About Us 🔎 :

• Our Company: https://www.logiwa.com/company
• Our Career Page: https://www.logiwa.com/careers
• Logiwa in the Press: https://www.logiwa.com/company/press-news
• Our Tech stack : https://stackshare.io/logiwa/logiwa